Windows 7 Backup Fails to Start

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  1. Posts : 47
    Windows 7 Professional 64bit SP1
       #1

    Windows 7 Backup Fails to Start


    As the title says the backup fails to start.

    Control Panel > Backup and Restore > Create a system image >

    "The backup application could not start due to an internal error: Server execution failed (0x80080005)."

    Anyone have any thoughts?

    Thanks, Jim
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    First off fill in you specs. The top of every page in User PC.
    A firewall or anti virus program can cause this to happen. What security software are you using. Not having Administration privileges can also cause this.
    Welcome to the Windows 7 Forum.
      My Computer


  3. Posts : 47
    Windows 7 Professional 64bit SP1
    Thread Starter
       #3

    Layback Bear said:
    First off fill in you specs. The top of every page in User PC.
    A firewall or anti virus program can cause this to happen. What security software are you using. Not having Administration privileges can also cause this.
    Welcome to the Windows 7 Forum.
    Windows 7 Professional 64 bit SP1
    Intel i7, 2.86 GHz
    6 GB ram
    Eset Nod32 anti virus

    Thanks for any help, Jim

    Edit: I disabled anti virus. Problem persists.
    Last edited by hawkeye62; 05 Oct 2011 at 09:59. Reason: New info
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Good afternoon. You must have Administration privileges to do this. If you do have Admin. rights turn off you computer, then disconnect the drive you are trying to install the backup on. Start your computer, once that is done plug your drive back in and see if windows picks it up. And I still don't see your specs in the lower left hand side of you post. The reason we need this is because every time some one tries to help they don't have to search through your post looking for your specs. Once done correctly you specs will be at the lower left of every one of your post. Check out my specs on this post and it will give you a good idea what we need.
      My Computer


  5. Posts : 47
    Windows 7 Professional 64bit SP1
    Thread Starter
       #5

    Layback Bear said:
    Good afternoon. You must have Administration privileges to do this. If you do have Admin. rights turn off you computer, then disconnect the drive you are trying to install the backup on. Start your computer, once that is done plug your drive back in and see if windows picks it up. And I still don't see your specs in the lower left hand side of you post. The reason we need this is because every time some one tries to help they don't have to search through your post looking for your specs. Once done correctly you specs will be at the lower left of every one of your post. Check out my specs on this post and it will give you a good idea what we need.
    Yes, I have Admin privileges. I don't understand why removing a drive and reinstalling it would have any affect. The failure to start occurs before I select a drive for the backup.

    Thanks for your help, Jim
      My Computer


  6. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #6

    Are you saying you get the error before the screen
    Where do you want to save the backup?
    appears.
      My Computer


  7. Posts : 47
    Windows 7 Professional 64bit SP1
    Thread Starter
       #7

    Yes, as soon as I click on make an image.

    Regards, Jim
      My Computer


  8. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #8

    Another check-

    Type Services.msc in bottom search box:
    Volume shadow copy
    Windows backup
    Microsoft software shadow copy provider

    should be set to Manual
      My Computer


  9. Posts : 47
    Windows 7 Professional 64bit SP1
    Thread Starter
       #9

    mjf said:
    Another check-

    Type Services.msc in bottom search box:
    Volume shadow copy
    Windows backup
    Microsoft software shadow copy provider

    should be set to Manual
    Yes, all three services are set to manual.

    Regards, Jim
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    When you go Control Panel/Backup and Restore and let us know if you see the device you are trying to put your backup on.
      My Computer


 
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