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Windows 7: What W7 Processes Create Shadow Copy?

09 Oct 2011   #1

Windows 7 Home Premium 32bit
 
 
What W7 Processes Create Shadow Copy?

What processes or services does Windows 7 Home Premium use to create a HarddiskVolumeShadowCopy? I know that Windows 7 backup does this but are there other automated Windows 7 processes that do this? Is there any way to disable these or make them manual?

I have a problem with NIS 2011 alerting to a possible Boot.Bootlock.B infection with an identified file of HarddiskVolumeShadowCopy#.

This initially blocked the Windows 7 backup early in the process and manually running Windows 7 backup reproducibly produced the NIS 2011 block and alert.

I was able to complete the Windows 7 backup successfully by shutting off NIS 2011 and turned off backup. However, I still get the same alert about once after booting. I suspect this is some other Windows 7 restore or backup function that is running automatically but would like to confirm this and, if possible, either turn it off or make it a manual process rather than automatic.

I think this is a false positive alert because I have run several AV scans (NIS 2011, MalwareBytes, TDSSKiller, esagelab Bootkit Remover) that don't find anything. The NIS 2011 claims to have removed the file but doesn't put anything in quarantine.

Using Windows 7 Home Premium SP1 fully updated

Appreciate any help on this.

Thanks.

Foreman

My System SpecsSystem Spec
.

09 Oct 2011   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Hi Foreman, I would suggest that you ask your question in the Norton Community discussions Norton Users Discussion Forum - Norton Community
My System SpecsSystem Spec
09 Oct 2011   #3

Windows 7 Home Premium 32bit
 
 

Jacee,

Thanks. I've already posted in the Norton forum. My question here is what Windows 7 processes could automatically create a Windows 7 HarddiskShadowCopy other than Backup. I think the answer may be system restore. I can get the detect by manually creating a restore point. I just would like to confirm that Windows 7 can run this automatically and how to disable this.

Thanks.

Foreman
My System SpecsSystem Spec
.


09 Oct 2011   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
I think the answer may be system restore
Yes ... Volume Shadow Copy Service
My System SpecsSystem Spec
09 Oct 2011   #5
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Foreman, and welcome to Seven Forums.

Shadow copies (previous versions) is a part of System Protection in Windows. System Protection is also responsible for restore points. If system protection is turned on for your Windows 7 drive, then Windows will automatically create previous versions and restore points on a scheduled task, and when you manually create a restore point and backup.

Here are some tutorials that can help explain shadow copies, restore points, and system protection in more detail if you like.
Hope this helps some,
Shawn
My System SpecsSystem Spec
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 What W7 Processes Create Shadow Copy?





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