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Windows 7: Restore point error

14 Oct 2011   #51
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
I do not have anything called Dell Backup and Recovery.
Is there a way I can manually go in and delete programs that might be causing trouble?
Nope. You would just be guessing and dig yourself a deeper hole.

You have a couple of choices:

1: Live with your current situation.

2: Educate yourself to some degree via this forum and its members.

If you can't or won't do 2, then you are stuck with 1.

Well, actually you have another choice: go back to your local tech and pay him to reinstall Windows 7 for you. But you might then just end up in the same situation 6 months later if you don't educate yourself to some degree about how to maintain a PC.


My System SpecsSystem Spec
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14 Oct 2011   #52
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Click on the start button, then right click on the command promt icon. Select ro run as Administrator. Copy and paste sfc /scannow on the blinking line. Now, press the enter key on your keyboard.

Something in the registry may have been corrupted by the 'optimization' program you ran.
My System SpecsSystem Spec
14 Oct 2011   #53
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

It said it did not find any integrity violations
My System SpecsSystem Spec
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14 Oct 2011   #54
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Ignat - I had thought about that. Educating myself about how to maintain a PC would be to not fool around with the registry, correct? I do download stuff assuming it is allright. How do I find out what is good or bad to download. Isn't that all you really have to do? I have avast, malwarebytes and windows firewall and cCleaner. I thought that would be enough. I also have to stay away from optimizing the speed on my computer, right?
My System SpecsSystem Spec
14 Oct 2011   #55
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
Ignat - I had thought about that. Educating myself about how to maintain a PC would be to not fool around with the registry, correct? I do download stuff assuming it is allright. How do I find out what is good or bad to download. Isn't that all you really have to do? I have avast, malwarebytes and windows firewall and cCleaner. I thought that would be enough. I also have to stay away from optimizing the speed on my computer, right?
Not fooling around with the registry is just one minor part of a much larger issue.

Yes, don't bother "optimizing".

Avast, Malware Bytes, Windows Firewall, and CCleaner are all good applications. But they will not protect you from yourself. Downloads are hardly the only source of problems.

In your situation, I'd say you should avoid CCleaner. It is excellent but not foolproof and you might do something with it that you shouldn't. It isn't a necessity. You can do a pretty good job of "cleanup" with Windows itself.

Your PC problems are understandable given your knowledge about PC maintenance. About all you can do is read some basic articles, tutorials, or books about good PC practices---just like you would learn about anything else. Nobody on this forum was born with any PC knowledge.
My System SpecsSystem Spec
14 Oct 2011   #56
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

OK, I will get rid of cCleaner. How do I cleanup with Windows itself. I typed it in the search box and nothing came up. Do I just go to the control panel and check things there?
My System SpecsSystem Spec
14 Oct 2011   #57
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Type disk cleanup into the search box.
My System SpecsSystem Spec
14 Oct 2011   #58
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Thanks so much for everything!
My System SpecsSystem Spec
14 Oct 2011   #59
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

If your issue with restore points hasn't yet been resolved, then follow Brink's tutorial here System Restore Point - Create

I would definitely un-install both of the 'optimizer' programs (and delete their folders in --> C:\ProgramFiles\) ... don't look for and/or install anymore optimizers.

If you aren't advanced enough with using your Windows operating services, it won't do you any good; but as you found out, it will cause way too many problems Good luck!
My System SpecsSystem Spec
14 Oct 2011   #60
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Would u believe I am having trouble with the creating a restore point? I am not seeing the same stuff. I am not getting a zip file nor am I getting the same titles on the top of the screens. After I do this, should I be able to use the restore points from here on?
What optimizer programs do I still have that I need to get rid of? Thanks.
My System SpecsSystem Spec
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