Windows 7: How do i back up my files when thr is an error on d system hard drive?

Hello...

I just got a new laptop DELL INSPIRON 15R N5110 (i3 processor, 3GB ram, 500 GB hard disk) 2 days back... Suddenly the system started lagging and it hanged last day... When i tried 2 restart, it said there is an error in loading d hard disk... It asked me 2 boot several times... The laptop now have started making clicking noises. Its now even getting heated up also... I aint able to restart it now...



I ve my documents saved on d laptop in a separate drive... (I had partioned d drive as C and D where D is for my peronal data)

I m worried wat i must do now... I m very much concerened about the data which is present in d laptop now.. Will i be able 2 retrieve it back??? How should i repair it?

Please advice...

Welcome to Windows Seven Forums.

The first thing you need to do is get an external hard drive and backup all your important data to it.

Then you need to contact Dell support with a view to getting the hard drive replaced while your laptop is under warranty.

http://supportapj.dell.com/support/i...=in&l=en&s=gen

The clicking noises and overheating are sure signs that the hard drive is about to expire. You may need to change the region in the above link if I've got it wrong - I've assumed you live in India.

Right now my laptop isnt starting... When i switch on d power, it says it is repairing.. and it keeps repairing for 4-5 hrs... should i format d lappy??? Pls help me in retieving d data...

If you can't start your laptop then you have a real problem as it sounds as though the hard drive has failed or is about to.

You need to contact Dell with a view to getting the hard drive replaced and you could ask them if they can retrieve your data at the same time.

When you get your laptop back your first job should be to buy an external hard drive and use it for daily backups of your important stuff, as it looks as though you've lost what's on your D drive already.

If you manage to start your laptop before it goes back for a repair or replacement, don't format the drive whatever you do, as you'll have even less chance of retrieving your personal data.