Windows 7 - Windows 7 Backup Error

**Wiperman** · 08-03-2009

Does anyone know what would cause the following backup error?

The backup was not successful. The error is: Windows Backup encountered a problem while determining additional locations of one of the users included in backup. (0x81000038).

**Kari** · 08-03-2009

Hello Wiperman, welcome to SevenForums.

I've had this error dialog a couple of times when making backup, because one external HD included in backup was disconnected. Reconnecting this drive and running backup again solved the issue.

Hope this helps.

Kari

**Wiperman** · 08-03-2009

Kari,

Thanks for the quick reply. However, I do not have any HD included in the backup.

Wiperman

**iampepito** · 08-08-2009

I had the same error, what solved the problem for me is deselecting the libraries option and only selecting saving system files and my C: drive. Hope this helps

**Wiperman** · 08-09-2009

If you are interested in how I resolved my backup problem check out the below link (Microsoft Technet Forum). Input from two members (gwparker & MarkChaWi) of the Technet Forum provided the key information.

»social.technet.microsoft.com/For···7a992ecd

Thanks for your feedback!

**chuckr** · 08-09-2009

Quote: Originally Posted by Wiperman

If you are interested in how I resolved my backup problem check out the below link (Microsoft Technet Forum). Input from two members (gwparker & MarkChaWi) of the Technet Forum provided the key information.

»social.technet.microsoft.com/For···7a992ecd

Thanks for your feedback!

Was it this one, or some other one (for those not interested in how) ???

Quote:

I copied the file DATA1.MSI from the Office 2000 disk into the C:\Windows\Sytem32 folder and I've never been prompted again!

**Wiperman** · 08-10-2009

Copying the DATA1.MSI from the Office 2000 disk was the fix that worked for me.

Windows 7 - Windows 7 Backup Error

Windows 7 Backup Error problems?