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Windows 7: Problem recoverying from backup via USB 3.0 external drive

12 Mar 2012   #11

Windows 7 home premium 64 bit sp2

Hi, I just saw this post and it is concerning to me, because I am using the WDmybook usb3 to store my images. But I am using Macruim reflect (free edition), will I have any of these issues (not being able to see the image on a usb3 drive) using macruim when restoring? I am using Windows 7 home edition 64 bit

If so, are there any tutorials that show where you get the drivers MJF was discussing above and where they need to be installed at?

My System SpecsSystem Spec

12 Mar 2012   #12

Windows 7x64 Home Premium SP1

When making a Macrium image the USB3 drivers will be installed and it will see the USB 3 ext HDD like any other.

To restore an image you will need to install the drivers. Mine are located here
Problem recoverying from backup via USB 3.0 external drive-usb3-drivers.jpg
When making the pe disk I suggest you always select the option to add drivers manually if needed. Even if you install the drivers so they are recognized automatically (option 2), I'd keep the manual option just in case you need some other driver later. To install the drivers the 2 options are:
1) Manually. Simply store the drivers on say a USB flash drive. The Recovery pe has an option to browse to the driver location and load them. Then your USB 3 HDD should be seen.
2) Automatically. When making the pe DVD you will hit this screen
Name:  Macrium pe.JPG
Views: 57
Size:  74.2 KB
Notice the winpe.wim down the bottom. Copy it to a "custom" location the use the DISM command to add the USB3 drivers.Use the procedure:
Add and Remove Drivers Offline
In this procedure it assumes you have created an empty folder called "test".
The USB3 drivers will load automatically. Most of the time you will just exit the manual load option screen.

My System SpecsSystem Spec
25 Jun 2013   #13

windows 7 home premium 64 bit

Quote   Quote: Originally Posted by amf View Post
I just wanted to chime in that installing the USB 3 drivers fixed my problem too. I had to download them from the Lenovo website, burn them to a CD, boot from the Windows 7 repair disk, and then insert my CD with the drivers. Then I was able to load the drivers using the Advanced... button. After I loaded all of the drivers (...\x64\nusb3hub.inf, ..\x64\nusb3xhc.inf, a total of 7 drivers for me), I was able to see my external HDD in the USB port. System Recovery saw the backup image at that point, and I was able to continue on.
where do i find the 3.0 usb drivers?? from the laptop manufacturers website or the external hard drive manufacturers website?? please let me know .. thanks..
My System SpecsSystem Spec

25 Jun 2013   #14

Windows 7x64 Home Premium SP1

My USB3 drivers are located here
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Driver\x64
like I mentioned above
My System SpecsSystem Spec
23 Jul 2013   #15


Where can I find the ASMedia USB 3 Host Controller Drivers? Is there a website I can download it from? Or can I find it on my computer?
I have Windows 7 64 bit. My motherboard is an Asus (P8P67 LE). When I try to restore my image backup from my boot CD it just don't see my USB 3 external drive!
If someone could help me I would much appreciate it.
My System SpecsSystem Spec

 Problem recoverying from backup via USB 3.0 external drive

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