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Windows 7: Windows 7 Backup Broken


11 Nov 2011   #1

Windows 7 Professional x64
 
 
Windows 7 Backup Broken

I am finding that I have a bit of a problem at the moment. I installed a trial version of Acronis True Image Home and decided to give it a try for a few days to compare it to the built in Windows backup.

I liked it but decided it was not much different then the windows backup and uninstalled it. Sense that point my windows backup has not worked. I do not know what to do at this point. I go to the control panel - System and Security - and try to click on either Backup and Restore or Back up your computer and neither are able to be selected. I click on them and nothing happens.

I have asked Acronis about this and they have acknowledged the problem and offered some fixes, but none of them have solved my problem. Is there anyone here who might have some insight into what I might be able to do?

I do not want my option to be that I have to go back to buying and using Acronis after they have caused massive amounts of frustration for me.

On another note does anyone know a way of using a backup utility of some type that would allow me to create multiple backups on multiple drives at the same time? I.E. I have a usb external drive connected to a laptop dock at my office and a network drive at my house. I want them to both be backed up to, but I have not found something that will do the same backup say daily to multiple drives.

Thanks in advance for any help on this.

Matt

My System SpecsSystem Spec
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11 Nov 2011   #2

Windows 7 Ultimate x64, & Mac OS X 10.9.2
 
 

You should still be able to do a system restore to before you installed the software.

Personally I only back up files, not whole disk images. If problems arise I always like to start from fresh with only my files being the thing the same as before.

My System SpecsSystem Spec
11 Nov 2011   #3

Windows 7 Professional x64
 
 

I am only backing up data not doing a disk image. I just tried out the acronis true image. That is why I want to be able to go back.

I did try doing a system restore, but no luck. The oldest restore I have is after I installed that unless there is something I am not aware of to go back further.

Matt
My System SpecsSystem Spec
.


11 Nov 2011   #4

Windows 7 x64 SP1
 
 

Sorry about your predicament - and can't help you with that I'm afraid. I use Macrium Reflect free version to image to a second internal HDD and then Teracopy this to the system drive (separate partition). I also save a copy on a USB HDD. With my images being less than 15GB I can store quite a few versions. I believe a back-up utility such as SyncBack or SyncToy can be scheduled to do automatic copying - SyncBack certainly can and there is a free version. I use SyncBack to back-up my data regularly but I don't use an automatic schedule. I have done several restores using the original images all of which have succeeded so I've never needed any back-up copies. Better safe than sorry though since HDD space is (was) cheap.

My System SpecsSystem Spec
11 Nov 2011   #5
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Go to Control Panel\All Control Panel Items\Administrative Tools\Services and make sure Volume Shadow copy And windows Backup services are enabled and set to Manual.
Windows 7 Backup Broken-vsc.png

Acronis and Macrium are better imaging choices than the native Windows Backup. They are both configurable while Windows Backup is not.

After you back up your data, you can try a Repair Install


My System SpecsSystem Spec
11 Nov 2011   #6

Windows 7 Professional x64
 
 

Both are set to manual and the windows backup is "started". Still no luck.


Attached Thumbnails
Windows 7 Backup Broken-services.png  
My System SpecsSystem Spec
11 Nov 2011   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Ok, good, check to see if there are any Acronis services listed and diasable them if so. You may have to look at descriptions to find them too.
My System SpecsSystem Spec
11 Nov 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

The full version of Acronis takes over windows backup. Simply uninstalling Acronis does not reverse this. Acronis takes over registry keys and is extremely hard to remove. This link from Microsoft Answers may help. Here is the link from Acronis to remove it.
My System SpecsSystem Spec
11 Nov 2011   #9

Windows 7 Professional x64
 
 

no acronis stuff in the services not anything labeled as such at least.
My System SpecsSystem Spec
11 Nov 2011   #10
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

OK, run Essenbe's removal tools, it is hard to get rid of all of its bits.
My System SpecsSystem Spec
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 Windows 7 Backup Broken




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