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Windows 7: Windows Update History Empty After WindowsImageBackup Restored


02 Dec 2011   #1

Windows 7 Home Premium 64 Bit
 
 
Windows Update History Empty After WindowsImageBackup Restored

Has anyone else noticed that the Windows update history is a blank page and says the user has not installed any updates once a WindowsImageBackup is restored?

I have switched to Macrium Reflect and tested it. It does not delete the update history. I like knowing what I have installed in case down the line I have issues with an update. I also found that Macrium Reflect resulted in less system stability issues after I restore the image, whereas WindowsImageBackup caused my system to lock up more and caused me to be unable to run a chkdsk /f or /r of the system drive without using a Windows 7 DVD or Windows 7 repair disc (Recently installed software prevented the chkdsk from running blah blah blah).


My System SpecsSystem Spec
.

02 Dec 2011   #2

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

If you click on what I marked #1 and the new window is empty then click on #2 and all the updates will show.


Attached Thumbnails
Windows Update History Empty After WindowsImageBackup Restored-installedupdates.png  
My System SpecsSystem Spec
02 Dec 2011   #3

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
If you click on what I marked #1 and the new window is empty then click on #2 and all the updates will show.
Yes, 2 still worked, but why was 1 blank after a restore? It was not blank when I created the WindowsImageBackup.
My System SpecsSystem Spec
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02 Dec 2011   #4

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Possibly Windows update reset. It is just a history page. Maybe just a glitch that did the reset of the history page.
To delete an update you have to go to the one I marked #2.

When I did a reset of Win update on mine all the updates disappeared as did yours from the history list/window.
As I installed new updates all the new ones are listed on both pages.

That is the best I can describe it for you.
Niemiro could explain it with more detail.

So it isn't a problem all the updates are still there.

It is possible that Win Back up does not include that history page in the back-up. So it would be blank when reimaged.

Macrium makes an exact copy of everything so the history page is included.

My best guess at this point.
Mike
My System SpecsSystem Spec
02 Dec 2011   #5

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Possibly Windows update reset. It is just a history page. Maybe just a glitch that did the reset of the history page.
To delete an update you have to go to the one I marked #2.

When I did a reset of Win update on mine all the updates disappeared as did yours from the history list/window.
As I installed new updates all the new ones are listed on both pages.

That is the best I can describe it for you.
Niemiro could explain it with more detail.

So it isn't a problem all the updates are still there.
Mike

It is possible that Win Back up does not include that history page in the back-up. So it would be blank when reimaged.

Macrium makes an exact copy of everything so the history page is included.
Macrium does not seem to make an exact copy. The restore points, hibernation file, and pagefile are left out on purpose. There is an option to include them by imaging the whole drive, but I am fine with losing restore points if my backup preserves a stable system state.

WindowsImageBackup also deletes restore points and such. I was just surprised that it clears the update history page. I am pretty sure it does clear it because I have used it on two separate machines with the same results.

Curious: How did you reset the windows update?

Edit: Instead of saying that the backup clears the history, I should say that it does not back it up.
My System SpecsSystem Spec
02 Dec 2011   #6

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

I ran the Trouble shooter. Click the "Troubleshoot problems installing updates".
A new pop up appears and you click Troubleshoot.
This reset the history page while using the troubleshooter.
It may not reset it eveytime I don't know but it has reset when others have run the troubleshooter.




Also this is Brinks tutorial.> Windows Update - Reset

It uses a .bat file.
My System SpecsSystem Spec
02 Dec 2011   #7

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
I ran the Trouble shooter. Click the "Troubleshoot problems installing updates".
A new pop up appears and you click Troubleshoot.
This reset the history page while using the troubleshooter.
It may not reset it eveytime I don't know but it has reset when others have run the troubleshooter.




Also this is Brinks tutorial.> Windows Update - Reset

It uses a .bat file.
Ah, cool. Thanks for satisfying my curiosity.
My System SpecsSystem Spec
18 Feb 2012   #8
FSL

Windows 2008 R2 SP1, Windows 2000 Server SP4
 
 

Losing the history is important and it is not just a glitch. Whenever a restore does not completely and perfectly reset the image then one has to ask serious question about using such a product.

When you use Windows Backup/Restore to restore the system, it leaves out two registry keys, namely:

HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

The UAS key also should have a value REG_DWORD: UpdateCount

The following procedure works on my system. However, it involves modifying the system registry and only experienced users should attempt this since incorrect registry changes can permanently damage a system. If this does not work on your system then that is your problem not mine.

Prior to doing a backup delete the registry key values:

HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup: WUA
HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToSnapshot: WUA

Perform the backup and restore.

If, after the restore and, BEFORE THE REBOOT you replace the HKLM\Software keys listed at the start of this post by using regedit load hive, add keys and unload hive from another system then after you reboot the Windows Update history will still be there.
My System SpecsSystem Spec
24 Feb 2012   #9

Windows 7 Home Premium 64 Bit
 
 

Thanks FSL, I will add this to my steps for users who want to create a system image. I also gave you rep for the info.

I now use Imaging with free Macrium because it has more functionality for backup and restore.
My System SpecsSystem Spec
18 Mar 2012   #10

Windows 7 Pro 32-bit
 
 

From what I've read, the problem of the disappearing Windows History update has to do with VSS itself. (VSS is a Windows service that enables active Windows files that historically have not been able to be grabbed by traditional copying/backup programs to be included in system image backups.) VSS, however, has one definite limitation: it does not bother to copy what it calls "non essential" Windows system files. One of the "victims" of that limitation is the Windows Update history. Macrium has figured out a way to compensate for the VSS limitation, and therefore does not have this problem. Also, using the Paragon WinPE disk or the Linux disk to make system image backups, which both operate at a sub-Windows level, produce complete backups, since they run before Windows boots up, so there are no active files to have to worry about. (Currently, when making system image backups using Paragon's IN WINDOWS backup program, which uses VSS without the compensation found in Macrium, the problem of the disappearing Windows Update history arises as well, at least in Win 7. In XP, Paragon IN WINDOWS system image backup gives the option of using either VSS or Paragon Hot Processing -- an algorithm similar to VSS. But Paragon Hot Processing does not appear to work in Win 7, and is not even included when installing the program.)

And while "Installed Updates" continues to show, it's not as complete as Windows History update. For example, Installed Updates only shows the updates that SUCCESSFULLY installed; Windows Update history shows the exact record of what installed, what failed to install, etc. It's not something that would keep your system from properly functioning, but it is a PITA, IMO.
My System SpecsSystem Spec
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 Windows Update History Empty After WindowsImageBackup Restored




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