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Windows 7: How do I use disc image created by Acer BackUp Mang?

15 Dec 2011   #1
BryanMcL

Windows 7 Home Premium 64bit
 
 
How do I use disc image created by Acer BackUp Mang?

I recently had computer crash and system restore not work. I have two files on an external hard drive (BackUp 30-10-11 2011-10-30 15-35-33_C.CAL and BackUp 30-10-11 2011-10-30 15-35-33_C_1.NBF) that were created by Acer Backup earlier that I wanted to use but can not seem to get the program to run properly. If anyone could please let me know step by step how I can do this I'd greatly appreciate it. I'm afraid the "help" is not overly so...


My System SpecsSystem Spec
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15 Dec 2011   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi sorry to hear you have problems check this link out its for acer support there are a number of links you can choose that should help you Support Home Page if not post back and i could help you your machine

Using Acer eRecovery Management to reinstall Drivers and Software >>> http://goo.gl/91qLs
My System SpecsSystem Spec
15 Dec 2011   #3
BryanMcL

Windows 7 Home Premium 64bit
 
 
Thanks

Will try back in a bit either way....
My System SpecsSystem Spec
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15 Dec 2011   #4
BryanMcL

Windows 7 Home Premium 64bit
 
 
Nope....

Nothing there to help... the above two files were made when I thougth I was creating a disc image for my computer but can not seem to get them to work... when I open acer backup manager and select "restore" it asks me if I want to let the program make changes so I select "yes" and a new window opens....
In the "Restore" window... nothing happens if I click on "Disk Image" top right corner...
In the "Source" box if I click on "image I'm able to navigate to the external hardrive (in my case H:\) where the file.... "BackUp 30-10-11 2011-10-30 15-35-33_C.CAL" is the only one of the two that shows and if I select it....
This shows up in the "Source:" box... BackUp 30-10-11 2011-10-30 15-35-33_C...
And in the window below "Restore Point:" under date the date as above shows witht the time 14:35 and 180.66 GB size....
But the "Destination:" seletor tab does not allow for me to make any selection as I would wish ie the "C:" drive

Now if I click the "Restore" button on the bottom nothing happens but if I hit return it just shuts off the program...

What am I doing wrong....
My System SpecsSystem Spec
15 Dec 2011   #5
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

i had this problem with a desktop pc a packard bell( which acer now own) there restore did not work so i made a recovery disc for windows 7 have you one of these?

you normally have your back up oem files on the main hard drive in a partition like d or e
My System SpecsSystem Spec
15 Dec 2011   #6
BryanMcL

Windows 7 Home Premium 64bit
 
 

I made a three disc backup disk set on dvd's if that is what you mean as well as single "repair disk for windows 7 64 bit at the same time
My System SpecsSystem Spec
15 Dec 2011   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

is your machine booting into desktop?
My System SpecsSystem Spec
15 Dec 2011   #8
BryanMcL

Windows 7 Home Premium 64bit
 
 

Yes I have the acer desktop which is the unit with the issue as well as a mac laptop which I could use for communications if need be to fix the desk top
My System SpecsSystem Spec
15 Dec 2011   #9
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

cool go here and see this tutorial by brink System Restore - Windows 7 Forums read it and choose option 2
My System SpecsSystem Spec
15 Dec 2011   #10
BryanMcL

Windows 7 Home Premium 64bit
 
 

Cool... I'll give that a try and get back to you...
My System SpecsSystem Spec
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 How do I use disc image created by Acer BackUp Mang?




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