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Windows 7: Can't Create Dive Image

16 Dec 2011   #1
JamesJ

Windows 7 64 bit
 
 
Can't Create Drive Image

When trying to create a system image using Windows 'Backup and Restore' to my external hdd I get the following error:

Backup failed.
The drive cannot find the sector requested (0x8007001b)'
This wasn't occurring until after I did a clean install of Windows 7 Home Premium.

Any help will be appreciated.
James


My System SpecsSystem Spec
.

16 Dec 2011   #2
JimLewandowski

 
 

How far into the backup process did this occur?

I would guess this error is from the source drive (the drive(s) to be backed up) as I would think System Image looks a that the volume's bitmap, collects all the sectors that need to be written, and then writes them to your USB output drive as a "sequential" file (only used blocks written, butted up next to each other, no freespace). IOW, there are "direct" sector/cluster reads of the source drives and the output is simply written to a .vhd file of which the I/O is handled by a standard Win API.
My System SpecsSystem Spec
16 Dec 2011   #3
JamesJ

Windows 7 64 bit
 
 

The error is occurring right near the end of the backup attempt.
My System SpecsSystem Spec
.


16 Dec 2011   #4
mjf

Windows 7x64 Home Premium SP1
 
 

1) How much data are you attempting to image (eg. 30GB)?
2) How much free space do you have on your ext HDD?
3) Are you doing a Windows "Let Windows choose" backup including an image AND a file/folder backup?
4) Have you scanned your ext HDD for errors? If not try the manufacturer's diagnostic tool or the Windows inbuilt sector scan.
My System SpecsSystem Spec
16 Dec 2011   #5
JamesJ

Windows 7 64 bit
 
 

1) The size is 39.7 GB.
2) My external HDD has 417 GB free.
3) Not surer what you mean. In Windows "Back and Restore" it simply searches for a backup device and it selects the external HDD which is the only other drive. Then I click "Start Backup".
4) Yes I have scanned for errors and I also defragmented it. I used third party software. But where might I find Windows sector scan?
My System SpecsSystem Spec
16 Dec 2011   #6
JimLewandowski

 
 

I researched the actual Win32 API error code (sector not found) but can't find someone who has explained WHY that error gets returned (i.e. what does the app have to do incorrectly or what could happen hardware-wise to receive the error).
My System SpecsSystem Spec
16 Dec 2011   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

James, if you want my advice, use another imaging program (free Macrium or free Paragon would be good choices). Win7 imaging will give you nothing but trouble.

And I know mjf will disagree. But he is a Win7 imaging expert. LOL
My System SpecsSystem Spec
16 Dec 2011   #8
mjf

Windows 7x64 Home Premium SP1
 
 

I don't disagree Wolfgang. Using Macrium is a pragmatic solution - you know I use it.

But it would be nice to know the cause of the error. I didn't think images needed to be contiguous files???
My System SpecsSystem Spec
16 Dec 2011   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

From your vantage point you are right Michael. You care somewhat about Win7 imaging. But I have just written it off and go the pragmatic route - as you call it.
My System SpecsSystem Spec
17 Dec 2011   #10
JamesJ

Windows 7 64 bit
 
 

I installed Macrium Reflect and it created a disk image with no problem. I think I'll stick with Reflect. Thing went ok except when I created my rescue media. Reflect downloaded the AIK which took some time.
My System SpecsSystem Spec
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 Can't Create Dive Image




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