|17 Dec 2011||#1|
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Cannot do system restore
So my HP desktop received a critical update 2 days ago from microsoft. After this update the system crashed and would not boot. I went into system restore via f11 and tried to do a microsoft restore back to a time when the CPU was still working. After this completed, windows still would not load and now when I try to get into system restore via f11 it won't load. What are my options now?
|My System Specs|
|17 Dec 2011||#2|
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Boot into Windows 7 (not HP) System Recovery Options to run Startup Repair repeatedly.
Startup Repair should automate System Restore, but if not try it manually from the Options list.
If this fails, try SFC -SCANNOW Run in Command Prompt at Boot
If that fails you need to check for infection to be absolutely sure. Try booting into Safe Mode with Networking to run Malwarebytes, or download, write to flash stick or burn to CD, boot and run full scan with Microsoft Standalone System Sweeper.
If infection is found, run the three repairs above again.
Next download and burn to CD free Partition Wizard bootable CD, boot it, make sure Windows 7 or it's 100mb System Reserved partition (preferred) is marked Active, or else Modify>Set to Active, OK. Then click on HD to highlight it, from Disk tab select Rebuild MBR, Apply all steps. This may preclude the need to run Startup Repair - Run 3 Separate Times to repair or rewrite the System MBR. If these steps fail change the Active flag to Windows 7 partition itself and try Rebuild MBR again, then 3 repairs if necessary.
You've now done everything possible so copy out any stranded files using Windows 7 DVD or System Repair Disk this way: Copy & Paste - in Windows Recovery Console
Then run full Factory Recovery from it's hotkey at boot after returning Active flag to where it was, or using Disks you received with PC, made or order from Tech Support. Or you can clean reinstall using a Windows 7 DVD for your version with the Product Key on COA sticker following these steps to get a perfect reinstall: Reinstalling Windows 7
|My System Specs|
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