I just got a hp laptop running windows 7 and had to do a system restore due to a problem with an Office download. But my computer is stuck in the restore-has been "restoring the registry" for over an hour now. When I turn off the computer, it goes right back to that screen-I can not start it in safe mode. How do I fix this?
System Manufacturer/Model Number Samsung NP530U4B-S02IN OS Windows® 8 Pro (64-bit) CPU Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache) Motherboard Samsung Electronics Memory 6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1) Graphics Card AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic) Sound Card Realtek High Definition Audio Monitor(s) Displays 35.56cm (14.0) SuperBright 300nit HD LED Display Screen Resolution 1366x768
Hard Drives 1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD Internet Speed sucks Antivirus Microsoft Security Essentials Browser Google Chrome (Sync enabled)
Thank you both for your replies. I ended up having to go back to factory settings which was not a big deal at this point because the computer is so new. Thanks again.