cougamvp said:
thats amazing. All my grandpa can do on computers is send out emails and here you are guiding me through a complex process of getting my computer back haha
Yeah, I am glad that I can still do it. But I have some professional background in the field. Not PCs, but mainframes, the big guns. I was in development and marketing of operating systems for 35 years. But I retired nearly 20 years ago. Too much stress. The first PC I got in 2007 - actually the wife got it and then I had to deal with the thing. During my professional life, a PC was something for secretaries, not for professionals. Times have certainly changed.