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Windows 7: Blank HD backup saved to external computer doesnt recognize

17 Jan 2012   #1

Windows 7 HP
 
 
Blank HD backup saved to external computer doesnt recognize

I was running windows seven and my HD started failing so I bought a new one and had it shipped in. After recieving it today I backed up my old HD on to a My Passport I had lying around created my repair disk and set out to restore my new blank HD. When I got to the startup and repair menu I clicked restore from image and my computer scanned and could not find an image to restore from. The external is plugged in and I can see the backup files when it gives me the option to look for drivers but it wont recognize the external to let me load the files from it... Any ideas?

My System SpecsSystem Spec
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17 Jan 2012   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do you still have the old HD Drive, If yes.
Try copy & paste personal data to your Passport.
Than do a clean install.
My System SpecsSystem Spec
17 Jan 2012   #3

Windows 7 HP
 
 

Yes I have the old HD but need to move the os to the new one, and I do not have install disk to just reinstall win 7 on the new HD only the repair disk we created earlier.
My System SpecsSystem Spec
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 Blank HD backup saved to external computer doesnt recognize




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