|17 Jan 2012||#1|
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Still rebooting after System Restore using manufacturers CDs and Image
As I was setting up a new Windows Professional 32-bit I installed an Epson advanced printer driver (Ver.4.52E) and after that my computer quit booting. Rather, it would boot, I'd log in, and immediately after logging in it would shut down and reboot again. As I was still in the initial stages of getting the computer setup, I decided it would be simplest to just use the Restore CD that is sent with the machine. I went ahead and started that process, and half-way through, it gave me an error message that the restore process had failed and to start over. I tried that, and the same thing happened again.
Next I used another Windows 7 PC that was working fine (I never put the above mentioned drivers on this one) to make a system image and a Repair CD. I inserted the repair cd into the problem pc, but no matter what I did, I could not get Windows to boot from that CD. It kept trying to finish the "restore" process I started above. I went into the bios and disabled every boot option except the CD, and it still didn't work.
Next I decided to try and use an old version of ghost to clone from the other PC, so I opened them up and got all my SATAs connected, and started the clone. It got about 89% done, and gave an error message. This was the first time we had ever tried using this version of ghost with a windows 7 machine, and I assumed that it was not compatible. I tried again and the same thing happened.
SO, while the harddrive of the bad PC was hooked up to the good one (the one I was going to clone from), I went into the disk management to have a look and started playing around with the partitions and getting rid of them... I was going to format but was interrupted and later realized that I never formatted it, just eliminated partitions... keep reading...
So after I did this, thinking it was newly formatted, stuck in the repair CD again and this time I was able to access the option to reimage. I went ahead and completed the reimaging process. Everything seemed to be working fine.
A few days later, the computer has returned to crashing right after I log into windows. I find it very hard to believe that a driver from a major hardware manufacturer like Epson would do this... anyone have any ideas?
My apologies for the poor documentation of errors. This all happened last week and I thought I was in the clear, but apparently not. I'm still very new to learning this stuff so if my technical knowledge is a little behind other forum users here I apologize and hope you will be patient with me!
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