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Windows 7: Windows backup

26 Jan 2012   #1

Windows 7 64 bit
Windows backup

I had Acronis 2011 on my system but removed it. Since then it seems I am unable to use the windows backup utility in any way.. I click on it and message anyone help me please.

I can do restore etc.

My VSS is automatic and started

My System SpecsSystem Spec

26 Jan 2012   #2


Go to an elevated (administrator) command prompt:

Start > Search box: cmd

RIGHT-click on cm.exe and select "run as administrator"

From the command prompt, try these and check the output for errors:

wbadmin get versions

vssadmin list shadowstorage
My System SpecsSystem Spec
26 Jan 2012   #3

Windows 7 Ultimate SP1 64-Bit

Apparently it is a problem that Acronis are aware of, but seem disinclined to issue a fix for it.

It would appear you need to take ownership of a registry key that Acronis hijacked and caused the Windows backup utility to become disabled.

Please check post #43 in this Acronis Forums thread.

TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base
My System SpecsSystem Spec

26 Jan 2012   #4

Windows 7 64 bit
Windows Backup- remove Acronis key change data

Seavixen32 Thanks
This works: (From Acronis Forum)

Go to the registry and locate [HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]. The problem is that Acronis took ownership of this location keeping you from updating the key. Follow the steps below and it will allow you to make the required changes. Occasionally the keys may be free to change without the steps 1 through 6 go to step 7

( taking ownership ) I went to that key and successfully took ownership...
1. Click on key and select properties.
2. click on "advanced"
3. select "owner tab"
4. change "System" or "Trusted Installer" to yourself "Name Administrator Blah Blah" Click Apply... OK
5 Back at original "permissions screen"... click on the name you just selected and "tick off the check box" to give yourself "full control" Sometimes it even appears "Grayed out"... you can still check it off.
6.That should do the trick
7. Now change the ResourceDLL to "%SystemRoot%\System32\sdcpl.dll"
8. Finally change the ResourceID to "14". (Hex)

It worked for me..backup registry first as usual OK
My System SpecsSystem Spec
26 Jan 2012   #5

Windows 7x64 Home Premium SP1

It would be useful if this piece of information could be nailed up somewhere and not forgotten.
Maybe slipped into your Windows imaging tutorial???
My System SpecsSystem Spec
26 Jan 2012   #6

Windows 7 Ultimate SP1 64-Bit

You're very welcome artinusa, just glad to be of help.
My System SpecsSystem Spec

 Windows backup

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