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Windows 7: Error code 0x8000ffff in system restore

08 Feb 2012   #11
Coolaidd

Windows 7 home premium 64bit
 
 

Alright I'm trying two days ago, it's strange I had one from a month ago but it doesn't show up on there


My System SpecsSystem Spec
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08 Feb 2012   #12
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Since you were dealing with a Trojan it's possible your computer is still infected or the Trojan messed up some system files. I'd try using some other free antimalware scans just to verify that all remnants of the Trojan are gone. All of these suggested products have free versions:

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Hitman Pro 3 - SurfRight

Comodo Cleaning Essentials

SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Remember to update the database and select the full scan option. Full scan will take a lot longer (perhaps over an hour) but does a deeper scan. If the scans come back clean you could also run a system file checker scan from an elevated command prompt (option two.) If this scan detects any probelms, run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
08 Feb 2012   #13
Coolaidd

Windows 7 home premium 64bit
 
 

I have malwarebytes on there but I'm unable to even get to the windows screen:/ can get past it even through safe mode
My System SpecsSystem Spec
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08 Feb 2012   #14
Coolaidd

Windows 7 home premium 64bit
 
 

Ignore that last reply im reading about how to do it lol didn't see the link at the bottom
My System SpecsSystem Spec
08 Feb 2012   #15
Coolaidd

Windows 7 home premium 64bit
 
 

Well I did the sfc /scannow and it gives me the message that a repair is already in order.
So I tried it on the cd and ran the sfc /scannow offbootdir=d:\ / etc and I got the that nothing was wrong.
I did run it 5 times and did a restart and tried again and same thing.. Still not able to boot up...
My System SpecsSystem Spec
08 Feb 2012   #16
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Did you try running the Startup Repair option? There's a tip at the bottom of the tutorial that advises it might be necessary to run this repair 3 times.

Startup Repair
My System SpecsSystem Spec
08 Feb 2012   #17
Coolaidd

Windows 7 home premium 64bit
 
 

I run it and it gives me a message says "startup repair cannot repair this computer automatically"

I went through the "diagnosis and repair details" and all the tests were completed successfully.... Zero errors...
:/
My System SpecsSystem Spec
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 Error code 0x8000ffff in system restore




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