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Windows 7: Error code 0x8000ffff in system restore


07 Feb 2012   #1

Windows 7 home premium 64bit
 
 
Error code 0x8000ffff in system restore

Computer was running fine until I used a safe mode windows firewall sweeper in order to get rid of this nasty Trojan horse.
The program ran fine and it delete just the Trojan horse "no other program or files were removed"
I've tried several times to system restore but still the same error message.

Is it possible it did something to my registry and can clear CMOS work to fix it? I cannot get past the system restore screen and the bios screen can also get command prompt.

If there is nothin that I can do to solve the problem would erasing everything and starting out fresh fix it?

Please help.


My System SpecsSystem Spec
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08 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

If you tried to do the restore in the normal OS configuration, try going back into Safe Mode to do it.
My System SpecsSystem Spec
08 Feb 2012   #3

Windows 7 home premium 64bit
 
 

How would I get it back into safe mode?

I have a asrock motherboard and the asrock program is my bios...
My System SpecsSystem Spec
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08 Feb 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

If you use Option One you can either follow step 1 or immediately while restarting your machine tap the F8 key on your keyboard, it may also be the delete key.

Please read the warning at the top before you start. Safe Mode
My System SpecsSystem Spec
08 Feb 2012   #5

Windows 7 home premium 64bit
 
 

Ok I got it into safe mode I'll let you know what system restore does thank you for the help so far
My System SpecsSystem Spec
08 Feb 2012   #6

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Isn't that what you were trying to do originally?
Quote:
I've tried several times to system restore but still the same error message.
My System SpecsSystem Spec
08 Feb 2012   #7

Windows 7 home premium 64bit
 
 

Yea sorry I didn't know if there was something else I had to do before hand lol it's doing the system restore right now but I won't know if it actually worked until its finished :/ or if I'll get that dirty error message
My System SpecsSystem Spec
08 Feb 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Shouldn't take long, I'll be here.
My System SpecsSystem Spec
08 Feb 2012   #9

Windows 7 home premium 64bit
 
 

Same error message... :/ should I try another restore point?
My System SpecsSystem Spec
08 Feb 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Wouldn't hurt, try going back further.
My System SpecsSystem Spec
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 Error code 0x8000ffff in system restore




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