Error code 0x8000ffff in system restore

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  1. Posts : 64
    Windows 7 home premium 64bit
       #1

    Error code 0x8000ffff in system restore


    Computer was running fine until I used a safe mode windows firewall sweeper in order to get rid of this nasty Trojan horse.
    The program ran fine and it delete just the Trojan horse "no other program or files were removed"
    I've tried several times to system restore but still the same error message.

    Is it possible it did something to my registry and can clear CMOS work to fix it? I cannot get past the system restore screen and the bios screen can also get command prompt.

    If there is nothin that I can do to solve the problem would erasing everything and starting out fresh fix it?

    Please help.
      My Computer


  2. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #2

    If you tried to do the restore in the normal OS configuration, try going back into Safe Mode to do it.
      My Computer


  3. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #3

    How would I get it back into safe mode?

    I have a asrock motherboard and the asrock program is my bios...
      My Computer


  4. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #4

    If you use Option One you can either follow step 1 or immediately while restarting your machine tap the F8 key on your keyboard, it may also be the delete key.

    Please read the warning at the top before you start. Safe Mode
      My Computer


  5. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #5

    Ok I got it into safe mode I'll let you know what system restore does thank you for the help so far :)
      My Computer


  6. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #6

    Isn't that what you were trying to do originally?
    I've tried several times to system restore but still the same error message.
      My Computer


  7. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #7

    Yea sorry I didn't know if there was something else I had to do before hand lol it's doing the system restore right now but I won't know if it actually worked until its finished :/ or if I'll get that dirty error message
      My Computer


  8. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #8

    Shouldn't take long, I'll be here.
      My Computer


  9. Posts : 64
    Windows 7 home premium 64bit
    Thread Starter
       #9

    Same error message... :/ should I try another restore point?
      My Computer


  10. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #10

    Wouldn't hurt, try going back further.
      My Computer


 
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