Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System Backup & Restore will not restore bookmarks or e-mails

09 Feb 2012   #1

Windows 7 Premium 64 bit
 
 
System Backup & Restore will not restore bookmarks or e-mails

OK, so a couple of days ago, my HP desktop crashed and then went through the whole System Recovery loop(I couldn't login to Safe mode, wouldn't let me past the System Recovery Screen). Well I backed up the entire C drive using Backup your files in the menu. Then it shows you all the file types it will back up; i.e photos, videos, e-mails and bookmarks. So I did that to an external hard drive and it comes out to 143GB.

Then I did a factory restore to my desktop.

Now comes my problem. I've been able to copy everything from the external hard drive using RecoveryMgr.exe which opens the WIM files and saves them to my C: hard drive under System Recovery Files. However it does not seem to work when it comes to putting in my old Thunderbird e-mails, contacts and such or in Firefox to restore my bookmarks, saved passwords. Any help would be most appreciative. Thank you

My System SpecsSystem Spec
.

10 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

A default Firefox installation has all configuration info including bookmarks in C:\Users\your user name\appdata\roaming\ in a folder called Mozilla.

A default Thunderbird installation has all configuration info including email in C:\Users\your user name\appdata\roaming\ in a folder called Thunderbird.

If those folders got backed up, you should be able to drill down to them and restore.

I assume you used Windows Backup to do the back up. I have no idea if it will include those folders.

If those folders from your original installation still survive, you can restore by copying them to the same location on new Thunderbird/Firefox installations, over-writing the new folders created when you reinstall Thunderbird/Firefox.

It's a good practice to back up the Mozilla and Thunderbird folders periodically as a matter of course--just as you would any other data.
My System SpecsSystem Spec
Reply

 System Backup & Restore will not restore bookmarks or e-mails




Thread Tools



Similar help and support threads for2: System Backup & Restore will not restore bookmarks or e-mails
Thread Forum
system restore without access to backup? General Discussion
Backup and Restore: restore files in Recycler (Win7 Enterprise x64) Backup and Restore
System Restore / Backup not working Backup and Restore
Restore system backup to new hardware... Backup and Restore
New SSD System Restore and Windows Backup Backup and Restore
Firefox Bookmarks - Export (Backup) and Import (Restore) Tutorials
Backup and restore (Not System Restore) Not Working Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:03 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33