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Windows 7: Windows 7 Home Premium has crashed


25 Feb 2012   #1

Windows 7 Home Premium 64 bit
 
 
Windows 7 Home Premium has crashed

My husband's laptop crashed last night. Just got lots of letters and then the words crashed and now all he gets is a blue screen. Put in a restore boot disk but nothing happens with that either. If I yank the battery and restart I do get the restart windows asking if I want to start normally or do the restore, but then regardless of what we choose, still get only the blue screen.

Any suggestions?

My System SpecsSystem Spec
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25 Feb 2012   #2

Windows 7 Enterprise x64 SP1 Version 6.1 Build 7601
 
 

Other members may help you if you post chrash dump using this tutorial http://www.sevenforums.com/crashes-d...tructions.html

cos from your post is not quite obvious what is the real problem

kind regards!
My System SpecsSystem Spec
25 Feb 2012   #3

Windows 7 Home Premium 64 bit
 
 
Blue Screen of Death

How appropriately titled - LOL. Thank you.
My System SpecsSystem Spec
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25 Feb 2012   #4

Windows 7 Professional SP1 64-bit
 
 

Just to be sure I understand, you can't get Windows to load at all? If that is the case, it might be a hardware failure. My guess would be ram or harddrive.
My System SpecsSystem Spec
25 Feb 2012   #5

Windows 7 Home Premium 64 bit
 
 
10-4

I did get it Petey. Thank you for checking. The computer appears to be doing something now. Maybe it just takes some time, if not, I'm going to call the local repair guy who comes to your home and fixes it.

My System SpecsSystem Spec
25 Feb 2012   #6

Win 7, 32bit, Premium
 
 

Quote   Quote: Originally Posted by clundgren View Post
I I'm going to call the local repair guy who comes to your home and fixes it.

There are people on this forum who may be able to save you the cost !


Please give your computer brand and more details of the problem. Some laptops have a system recovery by pressing F8 or F10. Let us know.

Try this: System Recovery Options[2]=Performance%20Maintenance

and click the tutorials at top of page for other troubleshooting methods.
My System SpecsSystem Spec
Reply

 Windows 7 Home Premium has crashed




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