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Windows 7: Macrium Reflect "Restore" program finds NO files, no *.mrimg files!


30 Mar 2012   #11

Windows 7 Home Premium 64 bit
 
 

Thanks.

If at all possible I want to do a restore using that Macrium image that is stored on the 3 DVDs - because they have the particular state that I want to get back to.

Question: is it possible that when you tell Macrium to make a new Linux Restore boot disc it must LINK that new disc with a particular backup that has already been done? (All that I have done is open Reflect and make a Linux Restore boot disc, so I am wondering if before I do that I need to have on Reflect's screen some reference to the backup in question.) Do you know?

Many thanks for your help.

My System SpecsSystem Spec
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30 Mar 2012   #12

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Quote   Quote: Originally Posted by Skylark View Post
Question: is it possible that when you tell Macrium to make a new Linux Restore boot disc it must LINK that new disc with a particular backup that has already been done? (All that I have done is open Reflect and make a Linux Restore boot disc, so I am wondering if before I do that I need to have on Reflect's screen some reference to the backup in question.)
I very, very seriously doubt it. The Linux discs are intended to work for any and all image files you currently have or may make in the future. I've never even heard a hint from someone that a given Linux disc might be in any way connected to any particular image file. They are "all-purpose".

Some advise to make a new Linux disc periodically as a safety measure against CD degradation or if you change to another newer version of Macrium. I'd also make another one any time I had a significant change in hardware. As I said, the Linux discs can be cranky, depending on your hardware configuration.
My System SpecsSystem Spec
30 Mar 2012   #13

Windows 7 Home Premium 64 bit
 
 

Thanks, again.

Well, I am now very seriously hacked off!

I went into Windows 7, went into Reflect, selected my backup, and from there made a new Linux Restore boot disc - just in case that boot disc needed to have some information loaded with it.

I then switched off the computer, put the new Linux Restore in the CD-Rom drive, and booted up from the CD-Rom drive. Up comes the Restore screen, the CD-Rom drive is listed and in that drive six folders are listed:

Boot (folder)
dell (folder)
Logs (folder)
preload (folder)
Recovery (folder)
System Volume (folder)

Just to be sure, I look inside each folder but there is no sign of any image. I then put the last disc of the backup set in the CD-Rom drive, and then click Rescan in the Restore Wizard . . . but Restore simply will not obey! It will not budge itself to look into that other drive. It's as if it is saying "Your image has got to be on THIS disc on which the Linux Restore program sits!"

What on earth is it's problem?
My System SpecsSystem Spec
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30 Mar 2012   #14

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

See comments in bold

Quote   Quote: Originally Posted by Skylark View Post
I went into Windows 7, went into Reflect, selected my backup, and from there made a new Linux Restore boot disc - just in case that boot disc needed to have some information loaded with it.

I don't follow this. I have no idea what you mean by "selected my backup"??? Just go to "other tasks" menu and then "create rescue media".

I then switched off the computer, put the new Linux Restore in the CD-Rom drive, and booted up from the CD-Rom drive. Up comes the Restore screen, the CD-Rom drive is listed and in that drive six folders are listed:

Boot (folder)
dell (folder)
Logs (folder)
preload (folder)
Recovery (folder)
System Volume (folder)

Just to be sure, I look inside each folder but there is no sign of any image.

Why would you expect an image file to be found in a Linux recovery CD??? The image file is either on your hard drive or on DVDs.

I then put the last disc of the backup set in the CD-Rom drive, and then click Rescan in the Restore Wizard . . . but Restore simply will not obey! It will not budge itself to look into that other drive. It's as if it is saying "Your image has got to be on THIS disc on which the Linux Restore program sits!"

As I understand it, your image file spans 3 DVDs. Why are you putting in the last disc rather than disc 1???

Again, you are in DVD land, with which I am unfamiliar. It may not work with disc 1, but I wouldn't expect anything to be seen on "the last disc".


My System SpecsSystem Spec
30 Mar 2012   #15

Windows 7 Home Premium 64 bit
 
 

Firstly, answers, ignatzatsonic, to your questions or comments (in bold) are below:

I have no idea what you mean by "selected my backup"??? Just go to "other tasks" menu and then "create rescue media".

Working on the theory that the Restore Boot needed to be linked with a particular backup set, I entered Reflect, found my backup set, brought them to the fore, and then made a new Restore Boot disc. This new disc, however, once used to boot up offered no new possibilities.

Why would you expect an image file to be found in a Linux recovery CD??? The image file is either on your hard drive or on DVDs.

I didn't expect the image to be found IN the Linux Restore screen, but the NAME of the image should appear in the Linux Restore screen.

As I understand it, your image file spans 3 DVDs. Why are you putting in the last disc rather than disc 1???

With some backup systems the vital catalogue information is contained in the last file, if there is more than one. I was just trying all possibilities in order to try and get an image to show in the Linux Restore screen.

And now see next post for the solution of these last dozen harrowing hours! Got out of bed 5 hours ago determined to solve this wretch and at last I have. And thanks for "being there", ignatzatsonic!
My System SpecsSystem Spec
30 Mar 2012   #16

Windows 7 Home Premium 64 bit
 
 
Macrium Light: solution to DVD hell!

Macrium Reflect Free Edition (64 bit) Version 5, Build 4354 clearly has the following short-coming: when it comes to doing a restore, the Linux Restore program that Reflect Free Edition creates will only allow you to search for a backup image on drives that are connected to your computer AT THE TIME THAT LINUX RESTORE BOOTS UP!

Thus, if your backup image or images are on DVDs and you only have ONE CD-Rom drive, then Reflect Free Edition will not SEE anything you put in the CD-Rom drive AFTER you have booted with Linux Restore.

This means that your image files must be sitting on a drive OTHER THAN the CD-Rom drive, IF you are booting Linux Restore from the CD-Rom drive.

I have solved my problem by plugging my portable USB hard drive into my computer and then copying my set of backup images of my customised c: drive from my three DVDs onto the portable hard drive. (My backup was so big Reflect had stretched it across 3 DVDs, in three different *.mrimg files, 00, 01, and 02, so I copied all three of these files from the 3 DVDs onto the portable hard drive.)

Then, with the portable USB hard drive plugged into the computer I rebooted from the Linux Restore CD. The Linux Restore screen appeared, and, thankfully, it had observed and listed my portable hard drive. I then clicked on the portable hard drive in the Linux Restore screen and there, listed, were the three separate parts of the one backup image of my customised c: drive. I then clicked on the image file ending "00" (the first of the three) and a few clicks later my c: drive was being restored!

I have also learnt that Reflect Free Edition will not allow one to place the Linux Restore program on the same DVD as one of its image files. It insists on placing it on a clean disc. It also insists on placing Linux Restore on CD or DVD. That is, it will not allow you to place it on a portable hard drive.

------------------------------

So, I hope many other people will be saved all the hours of misery I have been through by learning that:

1. Your Linux Restore boot program can only be installed on a CD and must be booted from that CD, in your CD-Rom drive.

2. When you want to restore your backup images they must be on a drive separate from your CD-Rom drive.

3. Whatever other drive your backup images are on, that drive must be plugged in to your computer BEFORE you boot up using the Linux Restore CD. Linux Restore will only search for media that are plugged in and available for view WHILE Linux is loading itself.


Most people only have one CD-Rom drive, but if you have two, then place the first disc of your backup set in your second CD-Rom drive, before booting up with Linux Restore in your main CD-Rom drive.
My System SpecsSystem Spec
30 Mar 2012   #17

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Glad you got it sorted out and a good explanation of what you learned and how to avoid this issue.
My System SpecsSystem Spec
30 Mar 2012   #18

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Quote   Quote: Originally Posted by Skylark View Post
Your Linux Restore boot program can only be installed on a CD
Hi Skylark,

You can also place the Linux restore boot program (rescue ISO) on a bootable USB drive too - it doesn't need to be exclusively on a CD/DVD.

MACRIUM REFLECT - Create Bootable Rescue USB Drive

Regards,
Golden
My System SpecsSystem Spec
30 Mar 2012   #19

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by Skylark View Post
Your Linux Restore boot program can only be installed on a CD
You can also place the Linux restore boot program (rescue ISO) on a bootable USB drive too - it doesn't need to be exclusively on a CD/DVD.

MACRIUM REFLECT - Create Bootable Rescue USB Drive
Thanks very much for the workaround method to get Linux Restore onto a USB drive! (However, I've had enough Macrium Misery for one day! )
My System SpecsSystem Spec
30 Mar 2012   #20

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

A question. When you were looking for the DVD image did you eject the boot disk. Insert the backup DVD, allow it to spin up and press the Rescan button?
My System SpecsSystem Spec
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 Macrium Reflect "Restore" program finds NO files, no *.mrimg files!




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