Samsumg R530 need help please

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  1. Posts : 36
    win 7 64bit
       #1

    Samsumg R530 need help please


    My partners Samsung R530 laptop turn itself of lastnight, on booting back up it entered the recovery screen. she put the back up disc created when she first got the laptop (brand new) when the disc is inserted it say operating system can not be found and it won`t use the disc to recover it.
    i`ve downloaded a samsung recovery disc which does boot but i`m at a total loss as to what to do from there onwards as the repair fails to work due to a error.
    my concern is that there is no back up of windows 7 and i don`t want to do anything that might wipe the hard drive as she has files on there that she doesn`t want to loose.
    any help would be great
      My Computer


  2. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #2

    carlnw1975 said:
    My partners Samsung R530 laptop turn itself of lastnight, on booting back up it entered the recovery screen. she put the back up disc created when she first got the laptop (brand new) when the disc is inserted it say operating system can not be found and it won`t use the disc to recover it.
    i`ve downloaded a samsung recovery disc which does boot but i`m at a total loss as to what to do from there onwards as the repair fails to work due to a error.
    my concern is that there is no back up of windows 7 and i don`t want to do anything that might wipe the hard drive as she has files on there that she doesn`t want to loose.
    any help would be great
    Download Ubuntu: Download | Ubuntu
    You will need to boot off of this disc. Don't do anything with the computer until you see two options on the screen: Install Ubuntu and Try Ubuntu. Select Try Ubuntu. Once it loads the desktop, double click on the hard drive that is in the laptop. Copy the users folder to an external hard drive. Now you have a copy of the documents, pictures, music, videos, and downloads. Now, download the appropriate Windows 7 iso and burn it to a disc:Windows 7 ISO x86 and x64 Official Direct Download Links (Ultimate, Professional and Home Premium) « My Digital Life
    You need to boot off of this Windows 7 disc once it has been burned. Click next on the screen that says Windows 7. In the bottom left of the next screen, click repair your computer. Click next on the next screen. Now, click startup repair. Post back if startup repair didn't fix the problem.
      My Computer


  3. Posts : 36
    win 7 64bit
    Thread Starter
       #3

    update on the problem,
    i used ubuntu to access the hard drive. on doing this i can`t access the hard drive.
    it`s showing as followed
    overall assessment: DISK FAILURE IS IMMINENT
    and on the self test it is showing: Read Error Rate.
    i got a feeling the partition with win7 and the files i need to rescue is totally screwed, but i maybe wrong? any other methods to try and recover the hard drive would be great
      My Computer


  4. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #4

    carlnw1975 said:
    update on the problem,
    i used ubuntu to access the hard drive. on doing this i can`t access the hard drive.
    it`s showing as followed
    overall assessment: DISK FAILURE IS IMMINENT
    and on the self test it is showing: Read Error Rate.
    i got a feeling the partition with win7 and the files i need to rescue is totally screwed, but i maybe wrong? any other methods to try and recover the hard drive would be great
    Either the file system is corrupted or the hard drive is going bad. Ubuntu won't tell you this unless there is a problem with the hard drive. Do you have any backups of the data on that computer?
      My Computer


  5. Posts : 36
    win 7 64bit
    Thread Starter
       #5

    affraid not, she didn`t do a complete os backup, if there was a way just to get the photos she had on the os partition then i`d put a fresh install of windows 7 back on it, thats the only thing on there that she really wants recovering
      My Computer


  6. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #6

    carlnw1975 said:
    affraid not, she didn`t do a complete os backup, if there was a way just to get the photos she had on the os partition then i`d put a fresh install of windows 7 back on it, thats the only thing on there that she really wants recovering
    Would Ubuntu let you acess the hard drive at all. Did you hit ok when it said that the hard drive was failing?
      My Computer


  7. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #7

    I know windude is helping but I'll give an idea. Try using seatools (| Seagate) to test the drive and then repair it (if necessary). It should work with all drives not just seagate ones
      My Computer


  8. Posts : 36
    win 7 64bit
    Thread Starter
       #8

    no it can`t open the hard drive at all, and when i press ok it does nothing, dialog box stays on the screen with: EXAMIN,CANCEL and OK
      My Computer


  9. Posts : 36
    win 7 64bit
    Thread Starter
       #9

    Tekno Venus said:
    I know windude is helping but I'll give an idea. Try using seatools (| Seagate) to test the drive and then repair it (if necessary). It should work with all drives not just seagate ones
    whats the best way to use this? put it on a memory stick and use it in ubuntu?
      My Computer


  10. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #10

    It's best to use the DOS verison (SeaTools for DOS | Seagate) and burn the iso file to a cd, like you did ubuntu. Put it in the PC and boot from the cd. It will open the program and you can test the drive. All instructions are provided in the link
      My Computer


 
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