IMAGE FILE NOT FOUND & 0xc000000f Windows failed to start error, help?

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  1. saz
    Posts : 10
    Windows 7
       #1

    IMAGE FILE NOT FOUND & 0xc000000f Windows failed to start error, help?


    A few people have asked similar questions, i have read most of them but I have different circumstanses so please bear with me and if anyone can help it would be greatly appreciated..
    I backed up the system to my external HDD (F: ), I than went in to the recovery options (Lenova laptop) . I than tried to restore my system to its 'initail state'. About a second or two later it ....there was a flash error. I had no time to see what it was but it basically said it failed to restore the system.
    I switched off the laptop, maybe I should of waited but Ive done this before a while back on a different laptop. Half way during the restore process it froze, than there was no progress in restoring the system as it remaided on 50%. So that is why I swichd it off from the power button. Now all I get is this Windows failed to start. A recent hardware or software change might be the cause.
    Windows failed to start.
    A recent hardware or software change might be the cause.
    To fix the problem: File: \windows\system32\winload.exe status: 0xc000000f.


    I tried going in to advancced options but I cant seem to get past the message- I even ran memory diagnostics. Than it just takes me back to the message about buying the CD!!!

    I searched these forum threads and googled it for hours, and everyone has similar problems but they go there to here in different ways which is why Im asking now if anyone could please help.
    I tried getting the image file on to a cd, but theres so many individual files its well over 48.5Gb- I can't see the image file back up I know it should only be 1 file.....
    I read a few threads on image file, and a lot of people are saying to others there 'victims' of windows back-up...So please do tell me , if this is such a known issue why has it not been fixed. The laptop is not even a year old, theres nothing wrong with the hard drive. Why does it do this, and how can I get the system back without forking out hundreds of £'s?
    This is quite urgent- in that being 1- its not my laptop
    2- Theres no way I can spend more on repairing laptops as i just did on my own.... any suggestions?
      My Computer


  2. saz
    Posts : 10
    Windows 7
    Thread Starter
       #2

    Seriously nobody knows anything here? I get its the same thing being asked but as I said, my situation is different. The laptop is a year or so less old... I received an array on a second or 2 in to restoring back to 'initial state'.
    Some1 must know something!
      My Computer


  3. saz
    Posts : 10
    Windows 7
    Thread Starter
       #3

    i posted the same message 3 times yet ppl wh posted once get a response?!!?
    i know exactky why ppl arent replying!
    i really needed help but i will now do it myself and i hope to God my problems are solved.
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    saz,

    Did you use Win 7 Backup and Restore and choose to make a SYSTEM IMAGE backup? Yes/No.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    SAZ,
    Is your system still usable.

    Please fill out your system specs. Thanks:

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) orSIW or System Info

    Add the word laptop or desktop or netbook to the
    “system manufacturer” block, for example,
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.
      My Computer


  6. saz
    Posts : 10
    Windows 7
    Thread Starter
       #6

    Sorry if I was little harsh but this stuff can be very confusing and quite disheartning and no one seemed to be helping, not that anyone owes anyonesle advice but still!
    I don't know much about computer systems whereas before i was a little knowledgable but now everything just seems confusing...
    thanks to the person who replied, I just purchased a cd from ebay really hoping its legit (hope to God).
    I deleted all partions and was supposed to save a bit of space but instead I installed the whole Windows 7 cd on the unallocated space..I dont know what to do... what will happen now that thenew installed OS is taking up all the space, will it affect the memory?
    I just checked the space and found this- 219 free of 232!
    Should i re-install or is there a way to make mopre disk space an another way?
    Attached Thumbnails Attached Thumbnails IMAGE FILE NOT FOUND & 0xc000000f Windows failed to start error, help?-space.jpg  
    Last edited by saz; 25 Apr 2012 at 09:57.
      My Computer


  7. saz
    Posts : 10
    Windows 7
    Thread Starter
       #7

    if anyone can please advice as soon as possible. i re-installed windows 7 with this cd i bought from ebay. everything seemed fine, now not only am i having space issues but i called up microsft. the asked me for the product key and told the key im using is unlicensed as it will expire in 30 days. theyre refusing to give me key. when this happened to my laptop, i called the same number as i just did now, after a long discussion the agent agreed to give my product key if i mailed him a snap shot of the product key id faded sticker, which he than did...
    but this guy was so rude he flat out refused as if i was asking him something illegal?! which im not becuase all i did was reinstall something I already bought.
      My Computer


  8. Posts : 1,036
    Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS
       #8

    Download Microsoft's MGADiag Tool
    Run the MGADiag tool and click the continue button
    Wait for it to load with your system information
    Click the copy button
    Click the # button when replying to this thread and paste your MGADiag report in between the two [CODE] tags and then submit your reply
      My Computer


  9. saz
    Posts : 10
    Windows 7
    Thread Starter
       #9

    Thanks Ill copy it now
      My Computer


  10. saz
    Posts : 10
    Windows 7
    Thread Starter
       #10

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85401
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AE46FAE6-D4A0-4AA0-B36F-BC9ABCB5BA05}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE46FAE6-D4A0-4AA0-B36F-BC9ABCB5BA05}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85401</PID><PIDType>5</PIDType><SID>S-1-5-21-349249133-4214788428-4172556860</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2958                </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN42WW(V2.51)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20100118000000.000000+000</Date></BIOS><HWID>B5BD3807018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-2057-7601.0000-1162012
    Installation ID: 005224916361679381110244825175949016663792000616671376
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XM76F
    License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 25/04/2012 17:54:13
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqisIT6ken/moX7JiCrcJw7R7kOg5UbK
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            LENOVO        CB-01   
      DBGP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            PTLTD         $SBFTBL$
      MCFG            LENOVO        CB-01   
      SLIC            LENOVO        CB-01   
      SSDT            PmRef        CpuPm
      SSDT            PmRef        CpuPm
      SSDT            PmRef        CpuPm
      My Computer


 
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