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Windows 7: Back up failed to complete

20 May 2012   #1

Windows7 Home Premium 64 bit SP1
 
 

http://speccy.piriform.com/results/I...sottwaZZeS4mvA

Gooday folks. I have a Samsung Story 2 tb external hard drive and I want to back up my win 7 installation on it. I have tried several times and as the print screen shows there are errors and a retry gets the same results. Could someone help me with this?


Sorry, here is the print screen.



Attached Files
File Type: docx backup prscr.docx (56.0 KB, 40 views)
My System SpecsSystem Spec
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20 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I could not get the image to display. here is how to attach an image:

Screenshots and Files - Upload and Post in Seven Forums

A Guy
My System SpecsSystem Spec
20 May 2012   #3

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

The link in Post #2 opened OK for me with Win 7 x64 and Office 2010.

Here is the screen print the OP is trying to show.

Back up failed to complete-w7busp01.png


My System SpecsSystem Spec
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20 May 2012   #4

Windows7 Home Premium 64 bit SP1
 
 

Yeah it worked for me when I posted it, I checked. Also opened ok for me just now. Pretty sure I followed the instructions ok.
My System SpecsSystem Spec
20 May 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It no doubt did work, but my older office with a compatibility pack would not open it Have you looked to see what the VSS and SPP application event logs show for details? A Guy
My System SpecsSystem Spec
20 May 2012   #6

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

jamtin53,

I prefer to insert an image into a post whenever possible.
Inserting a link to a "docx" file means anyone trying to open it has to have a program able to open that file...
If someone can't open the file, they can't help...
My System SpecsSystem Spec
20 May 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Have you confirmed the Shadow Copy Service is started?

Back up failed to complete-shadow.jpg

A Guy


My System SpecsSystem Spec
20 May 2012   #8
Microsoft MVP

 

Look in Disk Mgmt to see how much free space is on the 100mb System Reserved partition, if you have it.
My System SpecsSystem Spec
20 May 2012   #9

Windows7 Home Premium 64 bit SP1
 
 

Thank you all again. Did some posts get removed? I am unsure where to check about the vss and ssp event logs. I just looked in event viewer and couldn't see them. Also, how do I check to see if shadow copy service is started?
I have attached the image from paint but I think that is probably superfluous now. Gregrocker, thank you also. I haven't found that out yet, I am looking for it now.


Attached Thumbnails
Back up failed to complete-backupps.png  
My System SpecsSystem Spec
20 May 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Start> In search box type services.msc> Enter> Scroll down to Volume Shadow Copy (see my screen shot above)

Is the service set to automatic?

Greg is onto something, I believe there must be 50mb of free space.

A Guy
My System SpecsSystem Spec
Reply

 Back up failed to complete




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