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Windows 7: Back up failed to complete

20 May 2012   #1
jamtin53

Windows7 Home Premium 64 bit SP1
 
 

http://speccy.piriform.com/results/I...sottwaZZeS4mvA

Gooday folks. I have a Samsung Story 2 tb external hard drive and I want to back up my win 7 installation on it. I have tried several times and as the print screen shows there are errors and a retry gets the same results. Could someone help me with this?


Sorry, here is the print screen.




Attached Files
File Type: docx backup prscr.docx (56.0 KB, 40 views)
My System SpecsSystem Spec
.

20 May 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I could not get the image to display. here is how to attach an image:

Screenshots and Files - Upload and Post in Seven Forums

A Guy
My System SpecsSystem Spec
20 May 2012   #3
DavidE

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

The link in Post #2 opened OK for me with Win 7 x64 and Office 2010.

Here is the screen print the OP is trying to show.

-w7busp01.png


My System SpecsSystem Spec
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20 May 2012   #4
jamtin53

Windows7 Home Premium 64 bit SP1
 
 

Yeah it worked for me when I posted it, I checked. Also opened ok for me just now. Pretty sure I followed the instructions ok.
My System SpecsSystem Spec
20 May 2012   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It no doubt did work, but my older office with a compatibility pack would not open it Have you looked to see what the VSS and SPP application event logs show for details? A Guy
My System SpecsSystem Spec
20 May 2012   #6
DavidE

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

jamtin53,

I prefer to insert an image into a post whenever possible.
Inserting a link to a "docx" file means anyone trying to open it has to have a program able to open that file...
If someone can't open the file, they can't help...
My System SpecsSystem Spec
20 May 2012   #7
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Have you confirmed the Shadow Copy Service is started?

-shadow.jpg

A Guy


My System SpecsSystem Spec
20 May 2012   #8
gregrocker
Microsoft MVP

 

Look in Disk Mgmt to see how much free space is on the 100mb System Reserved partition, if you have it.
My System SpecsSystem Spec
20 May 2012   #9
jamtin53

Windows7 Home Premium 64 bit SP1
 
 

Thank you all again. Did some posts get removed? I am unsure where to check about the vss and ssp event logs. I just looked in event viewer and couldn't see them. Also, how do I check to see if shadow copy service is started?
I have attached the image from paint but I think that is probably superfluous now. Gregrocker, thank you also. I haven't found that out yet, I am looking for it now.


Attached Thumbnails
-backupps.png  
My System SpecsSystem Spec
20 May 2012   #10
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Start> In search box type services.msc> Enter> Scroll down to Volume Shadow Copy (see my screen shot above)

Is the service set to automatic?

Greg is onto something, I believe there must be 50mb of free space.

A Guy
My System SpecsSystem Spec
Reply

 Back up failed to complete




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