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Windows 7: Problem restoring to factory setting, "the parameter is incorrect".

23 May 2012   #1

windows 7 home premium
Problem restoring to factory setting, "the parameter is incorrect".

Hi all

So I want to restore my computer to its factory settings because it is giving me a few annoying problems that I would like to get rid of. I go through the steps (given here), but I get stuck once I get to the step right before the system is about to be restored. I get an error message that just says "the parameter is incorrect". It doesn't give an error code. From here I have to do a hard shutdown of my computer.

I tried calling dell but since I'm out of warranty they want to charge me ~100 bucks to get this fixed. That seems way too high for me, especially for this problem given my budget. I did get some info from the tech guy though he said":

1- The recovery files may be corrupt, possible due to a virus (this could just be a scare tactic)
2- will have to use windows 7 re-installation cd if the files are indeed corrput

That's about all I got from him. I have the windows 7 cd that came with the comp and 2 other cds that have the drivers. The computer itself is a Dell insprion 560.

So basically does anyone know what my options are? Is there anyway to get around the parameter is incorrect problem or will I have to restore the computer another way?

Any help would be really appreciated!!

My System SpecsSystem Spec
23 May 2012   #2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64

There is probably a way round that.

If somebody posts a screenie of their similar Dell recov partition , we wlll be able to see.
My System SpecsSystem Spec
23 May 2012   #3

Windows 7 Ultimate SP1 64-Bit

If you have the Dell Windows DVD and a driver disc, you'd do better to use those.

You'll finish up with a pristine system that has none of Dell's bloatware.

Insert the Windows DVD and restart your computer.

When the Dell logo appears, press F12 immediately.

Select your CD/DVD drive from the boot list and press Enter then follow the onscreen instructions.

Recovery partition for Dell XPS 8300:

Problem restoring to factory setting, "the parameter is incorrect".-rec.jpg

My System SpecsSystem Spec

23 May 2012   #4

windows 7 home premium

Thanks for the reply guys.

I don't have a partition drive on my comp, it's just the big ol C drive. Does that matter?
My System SpecsSystem Spec
23 May 2012   #5

Windows 7 Ultimate SP1 64-Bit

Can you post a screenshot of your disk management layout?

We need the screenie from Start>Control Panel>System & Security>Administrative Tools>Create and format hard disk partitions.
My System SpecsSystem Spec
23 May 2012   #6

windows 7 home premium

Ok here is the screen:

Hope that's what you guys need!

Attached Thumbnails
Problem restoring to factory setting, "the parameter is incorrect".-screen.png  
My System SpecsSystem Spec
23 May 2012   #7

Windows 7 Ultimate SP1 64-Bit

Well, there appears to be nothing wrong with Drive 0.

However, it has three partitions, not one as you mentioned. You currently have:
  1. A 47 MB Dell OEM partition.
  2. A 10 GB Recovery partition.
  3. Your Windows partition.
One thing that puzzles me, it also shows a RAW partition J, with no size. Any idea how that came about?

In retrospect, I think the Dell technician is probably right in that the recovery partition may well be corrupt.

As you have a Dell Windows DVD and driver DVD I'd be inclined to use them to carry out a clean install. I see no point in paying Dell a shed load of money to do something you can do yourself.

Just make sure you download or are in possession of an ethernet LAN adapter driver so that you have a way of getting online after you're reinstalled Windows. I'm fairly certain the Dell driver disc won't have all the drivers you need.
My System SpecsSystem Spec
23 May 2012   #8

windows 7 home premium

Thanks for your help so far seavixen.

So I just installed the windows 7 app on there and the computer is fresh. It seems that it saved all my old files to a folder called windows.old since my harddrive has the same capacity as it did before i did the installation.

I just inserted one of the dell drivers and I'm not really sure where to go from here. I have an ethernet cord which I can plug into my router but I'm not sure if that will give me internet access?

What is the next step?

Thanks again for your help so far.
My System SpecsSystem Spec
25 May 2012   #9

windows 7 home premium

Ok I fixed the problem, thanks to the people on here who helped.

Eventually I just used the windows OS reinstallation cd to reinstall the OS. This wiped my hard drive but kept all my old files in a folder called windows.old which was very nice. I then had to reinstall all the drivers that came in the pre-packed dell cd and now the computer is running great.
My System SpecsSystem Spec
25 May 2012   #10

Windows 7 Ultimate SP1 64-Bit

Well done.

Sorry I didn't get back to you earlier, but being in a different time zone, I was in bed!

Anyway, pleased to see you're up and running and thanks for the update.
My System SpecsSystem Spec

 Problem restoring to factory setting, "the parameter is incorrect".

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