Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I did a restore and now I cant find my files or pictures


07 Jun 2012   #1

windows 7
 
 
I did a restore and now I cant find my files or pictures

I did a system restore as I had a virus. Now I can't find, my excel or word files, my pictures, nor my favourites. My word and XL software is Ok.

Where do I find them what file do I look in ?

I am not a tech geek, but do know my way around my computer.

Your help is appreciated


My System SpecsSystem Spec
.

07 Jun 2012   #2

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by joyadvtr View Post
I did a system restore as I had a virus. Now I can't find, my excel or word files, my pictures, nor my favourites. My word and XL software is Ok.

Where do I find them what file do I look in ?

I am not a tech geek, but do know my way around my computer.

Your help is appreciated
You can undo the restore and try to remove the virus. Open up System Restore and select Undo Restore. Then, when it is done, run a virus scan with Malwarebytes: Malwarebytes Anti-Malware - CNET Download.com
My System SpecsSystem Spec
07 Jun 2012   #3

windows 7
 
 
txs

Ok thanks I will try that .
My System SpecsSystem Spec
.


07 Jun 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Strange. System Restore doesn't delete user files. Are you sure the virus didn't get them?
My System SpecsSystem Spec
07 Jun 2012   #5

windows 7
 
 

When I open WORD I can still see some of my files in the recently viewed option.
I opened and resaved some of them
Also when I went to bookmark a favourite it said I already had that bookmark saved.
So it is really weird

Although the virus could have got them, the warning I had said the virus was going to attack my hard drive.

I have McAfee installed so I guess the virus blew thru it.
My System SpecsSystem Spec
07 Jun 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Are you sure the files have not been set to hidden somehow? They are obviously still there if you can access them as you describe.
My System SpecsSystem Spec
09 Jun 2012   #7

windows 7
 
 

I tried to undo the restore but it will only show dates back to June 4 I need to go back to May 30/12. I don't know what other alternatives I have. I guess I just have to live with the fact that I lost my files and favourites. I appreciated your input.
My System SpecsSystem Spec
Reply

 I did a restore and now I cant find my files or pictures




Thread Tools



Similar help and support threads for2: I did a restore and now I cant find my files or pictures
Thread Forum
Will i lose pictures and videos with system restore Backup and Restore
Solved Can't Find Pictures in Back Up Location Backup and Restore
Backup and Restore: restore files in Recycler (Win7 Enterprise x64) Backup and Restore
Please HELP ME--RESTORE My Pictures folder General Discussion
Solved How can I find my Restore files? Backup and Restore
Please Help - System Restore cannot find any Restore Points? Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:59 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33