hi guys i'm also new member looking around and saw this post. I totally agree with richnrockville.
My WD7 also crashed last week and although i have been doing backups everyday, with systemimages from WD, i could not restore anything. After it told me everything was done successfully, i only saw a black screen. I have decided to do a fresh reinstall on ssd, with 2 internal 1000gb hdd to keep all my data separate from the os.
Now i also do not trust WD 7 backup and restore anymore. Should i go with your advise richnrockville or try any other programs?