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Windows 7: backup failing with a unknown error?? Seagate GoFlex 1TB Hardrive


23 Jun 2012   #1

Windows 7 Home Premium x64 Service Pack 1
 
 
backup failing with a unknown error?? Seagate GoFlex 1TB Hardrive

Okay.

So ever since mast night, ive. Ive been trying to back up my files to my 1tb hardrive, but at certain points it would fail and not give an error code/message. Then when I deleted the stuff that was able to be backed up on it, the capacity amount did not increase, as if I didn't delete the files at all! Help?

My System SpecsSystem Spec
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23 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

I'm not an expert at anything so these are just some random thoughts off the top of my head.

- Since you're using a netbook, are you plugged into ac or trying to backup on battery power alone?
- Have you tried a different USB port?
- With the GoFlex plugged in is it recognized in Disk Management?
- Does it have one large partition of about 931GB or does it have more than one partition?
- If more than one partition could you post screenshot of your maximized Disk Management?

How To Access Disk Management in Windows 7

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
23 Jun 2012   #3

Windows 7 Home Premium x64 Service Pack 1
 
 

Random thoughts? Dude. Its like you have one like my own! Now to answer your questions:

1. Its plugged into a USB targus laptop fan.
2. Yes. Twice.
3. Yes it is.
4. One large partition of 931.51 GB
5. No need since one partition?
My System SpecsSystem Spec
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23 Jun 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Uh-oh. If we're thinking alike you better watch out for your sanity or I may corrupt it!

OK, couple more questions I should have asked the first time. Sorry for that.

- Are you using the native (built in) Windows 7 backup utility? If no, what are you using?
- If yes, are you trying to backup data (1) or make a system image backup (2)?

backup failing with a unknown error?? Seagate GoFlex 1TB Hardrive-backup.jpg

- You indicated, "when I deleted the stuff that was able to be backed up on it, the capacity amount did not increase, as if I didn't delete the files at all!" Did you also do a quick format on the GoFlex before trying the next backup?
- And just for clarification, you also said your 1012 is plugged into a USB Targus laptop fan. But is it also plugged into a wall socket with the ac power adapter?

Name:  Dell 1012.JPG
Views: 12
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Sorry for the extra questions but assuming the GoFlex isn't damaged in some way, this almost sounds like a power issue. Like the GoFlex isn't getting enough "juice" and the incoming data fades in an out so only some of it is getting saved. Then again, it might be something else entirely.


My System SpecsSystem Spec
23 Jun 2012   #5

Windows 7 Home Premium x64 Service Pack 1
 
 

LOL okay, I got my eye on you xD.

To answer your first two questions yes I am.
I didn't do that actually as for the formatting.

As for the plugged in question yes it is. I'm keeping it charged while the fan and the back up tasks are running (meaning I'm trying to back it up now with the fan).

That's weird. I don't think its the power, because the backup hasn't failed as of yet since I posted this topic. It could just be a one time thing, or as you said, a whole new problem!
My System SpecsSystem Spec
23 Jun 2012   #6

Win7 Ultimate X64
 
 

Afraid i cant help on the backup fail but i can tell you i have seen HDD space not increase when deleting backups, i believe the problem to be that you dont have access permissions to the subfolders within the backup so when you delete the file appears to disappear but subfolders are left behind.

Subsequently if you navigate down through the backup file, every time you double click down one sub level you are prompted for access rights if you navigate down through all the way then exit when you delete the root folder space will be reclaimed
My System SpecsSystem Spec
23 Jun 2012   #7

Windows 7 Home Premium x64 Service Pack 1
 
 

Sweet! I'll give it a shot.
My System SpecsSystem Spec
23 Jun 2012   #8

Windows Home Premium, 64 4.096 bit
 
 

Purchased a Seagate USB HD for backup a little over a year ago while I was running Vista. It ran okay for a little over a month and then it started to deny access to update the files. Finally it got to the point that when I ran a reboot or a cold boot I would get the Seagate screen but couldn't gain access to it or my computer. Tried to contact Seagate but my e-mails were ignored. Reinstalled my O/S and quit using it. After running Windows 7 for a while I decided to give it another try. It ran for one download cycle and after that it completely blocked access to MS Office and it weould not uninstall. The last I saw of it, it was on its way to the dump. I'll rely on backing up my data on DVD disks.
As for running windows backup, I've tried it three times and each time it comes up with a different reason why it can't install. The system never mentions this until the transfer is almost completed. (Can't read a brand new disk [more than one], disk has corrupted sectors (strange since I can still fill up the disk with other data and retrieve it), and a simple transfer failed. It has been removed from the Action Centre. I'll rely on backing up my data on DVD disks.

Hope you have better luck than I did.
Powell Lucas
My System SpecsSystem Spec
23 Jun 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

thepivotstudent, please carry out:





HOW TO POST A SNAPSHOT OF DISK MANAGEMENT DISPLAY
Run disk management:
WIN |
type DISKMGMT.MSC | ENTER
This method gives you a display without the unneeded navigation pane.
WIN=key with Microsoft logo on top.

Maximize the output of Disk Management:
ALT-Spacebar
key combo | X key (selects Maximize) |
Drag the field separators (such as between Status and Capacity) to show entire field.


Make a snapshot:
WIN |
type SNIPPING | ENTER | New
Drag the cursor around the area you want to snip.
File | Save as | select save location and name | Save


Post the snapshot:
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
28 Jun 2012   #10

Windows 7 Home Premium x64 Service Pack 1
 
 

Alright, i'll do so now. just lemme plug in my hardrive and i'll be done soon!
My System SpecsSystem Spec
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 backup failing with a unknown error?? Seagate GoFlex 1TB Hardrive




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