Hi Night Hawk...thanks for the info on the Macruim Reflect. There are a lot of imaging software around, and Norton Ghost has been around for many years. I tried the NG a few years back and it totally hosed my computer. By the time is finish with me I had no option but to do a complete wipe and reinstall of everything. I decided that what it might have been at one point if was no more, and never touched it or anything to do with anything Norton again.
There are too many good products to waste time and money on those that do more harm than good. Paragon is one I have not tried in many years. Once I got to using Acronis there was just no reason to try others. Acronis is so easy to use and does a great job, without all the fuss and hassles that there is no reason for me to change. This episode with Acronis is the first ever that I have had with the software, and although I am not sure why, at least I now, from the assistance with the Acronis support, I know what I need to do to get it to install properly and see the C: drive. And it does appear that something was not getting installed properly in the first couple of tries, even for the support tech. It happens now and then. Computers seem to just do their own thing at times and there is no real explanation.
But, as of now I have it working, it is backing up as it should, and that is the main thing. Having a lifeboat at hand just in case.