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Windows 7: Backup will not complete in order to restore windows, please help

30 Jun 2012   #1

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 
Backup will not complete in order to restore windows, please help

I have a Dell Inspiron N5010 with Windows 7 Home Premium 64bit. First off, I have been trying to install updates on my computer and they keep failing. Since my computer has been acting sluggish. I have tried installing them one at a time and the windows repair tool and neither has worked. The next step is to restore windows correct? In order to restore windows I need to backup my files on the computer on a DVD-R or an external hard drive. I have tried running the back up on a Sandisk Verbatim 4gig flash drive and it is not working. It doesn't display any error messages or anything, it just says "back up did not complete successfully". I am not a guru by any means, just in college and trying to get my computer back up to speed before the next semester. Pleas help, anything regarding getting my computer running right again would be beneficial. Thanks!

My System SpecsSystem Spec
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30 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi and welcome to Sevenforums,

Please follow this tutorial so we know what combination of hardware and system we are working with:

System Info - See Your System Specs

Next, please follow these steps:

1. Click the Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe, and then click on 'Run as Administrator'
4. In the command window that opens, type sfc /scannow and hit enter on the keyboard

Once it finishes, please post back the results in your next reply.

Regards,
Golden
My System SpecsSystem Spec
01 Jul 2012   #3

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

ok i updated my system info and ran the scan now in the command prompt and this is what it showed:

"Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.log windir\Logs\CBS\.log. For example C:\Windows\Logs\CBS\CBS\.log.

The system file repair changes will take effect after the next reboot.

C:\Windows\system32>"


Attached Images
 
My System SpecsSystem Spec
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01 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Ok. Go ahead and reboot, then try the updates again.

Regards,
Golden
My System SpecsSystem Spec
01 Jul 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

I'd suggest running the sfc /scannow at least once more to make sure there aren't any other damaged or corrupt system files (you should get a prompt at the end of the scan that Windows Resource Protection Found No Integrity Violations.)
My System SpecsSystem Spec
01 Jul 2012   #6

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

i tried to install the updates again and they failed...
My System SpecsSystem Spec
01 Jul 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Did you try running marsmimars advice and run sfc a few more times?

Also, did you install Service Pack 1 for Windows 7?

Regards,
Golden
My System SpecsSystem Spec
01 Jul 2012   #8

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

i ran scannow again and it showed that it found no integrity violations and i dont think i installed the service pack how do i do that?
My System SpecsSystem Spec
01 Jul 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Is Service Pack 1 fro Windows 7 installed?
My System SpecsSystem Spec
01 Jul 2012   #10

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

no it was one of the 5 that are failing to download. i am trying to download it now by just trying it by itself
My System SpecsSystem Spec
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 Backup will not complete in order to restore windows, please help




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