I have plenty of experience and knowledge re Windows Backup and Restore.
I also have too much experience regarding Win 7 problems.
Why do I say that?
Because we must first ascertain that your system is OK.
When the system is OK then you will find that making a backup is a piece of cake as the expression goes.
To accomplish that objective, I need you to use SPECCY and this write-up to add some fine points to your specs. There is a method in my madness. Update your SevenForums System Specs User CP
(located on the top menu bar) |
Your Profile | Edit System Spec
To gather info, use Speccy (my favorite) or SIW
or System Info
In the System Manufacturer Block, enter: Manufacturer and Model and ADD
the word laptop, desktop, netbook or tablet.
For example: Toshiba Satellite L305D notebook
Provide full windows version info, for example: MS Windows 7 Ultimate SP1 64-bit
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on SAVE CHANGES
You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.
SIW is a marvelous program, but the free version does not offer
so that very important requests are not missed, then the next request till follow immediately.
From you standpoint (and mine), I can not proceed until both requests are fulfilled.