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#1
Backup and restore cannot locate my external HD yet icon is visible
Hi guys,
I am new here but I have been browsing for days trying to solve various problems with this laptop. I have done a clean install of windows 7 on the c drive (after deleting the partition as my first clean install just wrote over the top of what was on there).
Now I have the icon of my ex HD appearing in the "Hard Disk Drives" along with c, d and e drives. When I use the Backup and Restore tool with intentions to restore this to the way I have backed up, the tool cannot locate my ex HD. Should it be in the "Devices with removable storage" location?
I am sorry if there is an answer somewhere here already but I have spent too much time searching and getting various solutions to similar issues but cannot see this one.
Please help me!