I inadvertantly reset my laptop to factory settings, it is working now but it does not recognize my back up files (thats what I think, see the attached screenshot). I remember seeing minimized system image while it was being backed up. I was actually trying to restart computer at an earlier date after a crash.
If you see my files show up as .wim files (there are about 69 files) and also show recovery manager application. I tried to use bitzipper to extract files from the different folders (as that was the only software able to open the .wim extension files) but it does not help so i abandoned that effort.
My laptop is now working but i lost my installed license for office 2007 and various folders created over last year. I read your tutorials but i could not figure out solution for my situation. Please help.