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Windows 7: Blue screen appeared! Windows said there was a driver problem

12 Jul 2012   #1

Windows 7
 
 
Blue screen appeared! Windows said there was a driver problem

Upon going through a security issue that has been resolved (thread here)
Random Adobe update led to Microsoft SE disabled; infected?!

I recently encountered a driver problem that caused some slowness, then a blue screen. I don't know what is rong with my computer now. As the thread link above shows; I caught a virus that affected my firewall that soon couldn't start up. Using clean install, I got myself a new Windows, and after some figuring out, everything became okay again. Now this happens.

This started from a driver, a driver problem I think was what it said, then the blue screen. That's all I know. I dont want my computer to go bye-bye, I'm had it for two years running, so it can't be going now.

I need help. What should I do to make sure the blue screen wont happen and that everything is fine?

UPDATE: I did do virus scans with Malwarebytes, MSE, and ESET following this, and nothign was found. Nothing has been wrong since it happened.

UPDATE 2: It happened again! This time, I managed to read what the error message read as the screen was flashing before it went to the blue screen again: it is my Intel Graphics Accelerator for Windows Vista. I have Windows 7 though. Could someone help me on this?

Is it okay to run this:
http://downloadcenter.intel.com/
Or will it harm my computer or otherwise not solve the problem?

My System SpecsSystem Spec
.

12 Jul 2012   #2

Microsoft Windows 8.1 Pro 64-bit
 
 

Install the right Windows 7 driver: http://global-download.gateway.com/G...SKTOP&Step2=SX

Warning! This driver is for Windows 7x64 only, not for x86 (32 bit) ^

Installing and updating drivers in 7
My System SpecsSystem Spec
12 Jul 2012   #3

Windows 7
 
 

Okay, so assuming I did this right:
I dl-ed your link, and opened the folder and clicked Setup.exe; had the thing go and then let it reboot my computer; once I got back on, I click "Run" for the three boxes from Intel. Now, if I did something wrong, let me know right away. Is there anything else I need to do?

And what about the VGA Intel folder on my desktop; should I leave it alone?
My System SpecsSystem Spec
.


12 Jul 2012   #4

Microsoft Windows 8.1 Pro 64-bit
 
 

After it installs, delete it.

If you wanted to remove the previous driver, you might use driver sweeper as mentioned in the last tutorial I posted. Might not be a bad idea.

Did you download vista drivers instead of Windows 7 drivers? how did you get vista?
My System SpecsSystem Spec
12 Jul 2012   #5

Windows 7
 
 

I don't even know. I dl-ed Windows 7 x64 Home Premium before I did the clean install. I don't even know if there are any more.

I should be fine, right?
My System SpecsSystem Spec
12 Jul 2012   #6

Microsoft Windows 8.1 Pro 64-bit
 
 

I think so, provided your computer is the same as you've mentioned in your system specs.

Here is the link if you want to compare it to your currently installed drivers: Gateway Support - Downloads & Support Documents
Remember to select Windows 7 64bit OS!

Let me know if the problem comes back and what it says
My System SpecsSystem Spec
12 Jul 2012   #7

Windows 7
 
 

Sorry I didn't reply to you earlier, but I wanted to ask you which thing to click. Like, we're looking for desktops or servers, and if so to any, which one next, etc.

PS Check your PM for a off topic question.
My System SpecsSystem Spec
13 Jul 2012   #8

Microsoft Windows 8.1 Pro 64-bit
 
 

That link is for the desktop computer listed in your signature. A server is not a regularly used computer so we wouldn't be looking for that.

The link should be exactly what you need, perhaps I'm not sure what you mean? After you go to the gateway website (via the link), to the right hand side you will see an option to select your operating system. Choose yours, which should be a windows 7 (home premium?) x64.

Scroll down and you will see different drivers. The audio, chipset, and sata are the ones you should double check to make sure you have those ones.

For the wireless lan, I'm not sure which one you have (Ralink or pro-nets). If you know, you can pick for yourself the right one. The ralink drivers come in 2 versions, a newer and older. if you have ralink, choose newer.

Thats it
My System SpecsSystem Spec
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 Blue screen appeared! Windows said there was a driver problem




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