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Windows 7: Windows Backup Not Working + Ransom Malware problem

15 Jul 2012   #11
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

The system reserved 100mb was almost certainly the original system partition.

You are probably better making your C drive system.

Much easier for backup and restore purposes.

boot into C as in the screenie.

open an elevated (admin) command and type:

diskpart

sel vol d

inact

sel vol c

act

exi

bcdboot c:\windows /s c:

(you need to press enter after each of the commands.)

Then Reboot pc - have a look in diskmgmt and see what it saya.


My System SpecsSystem Spec
.
16 Jul 2012   #12
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi SIW2...thanks again for your time.
However, I got to elevated command prompt, followed your stuff to the letter...
All went well till I restarted
Next I knew, black screen: 'BOOTMGR' is missing, press CTR + ALT + DEL' to restart
Doing that, all that happened was that the above appeared again, not surprisingly!

So, using my System Repair Disc, I managed...finally...to get into Safe Mode and run a recent System Restore...Fortunately, I'd made a new SRD after I got the unit back from the shop...and at least this time it 'took'.

So: checking Disk Management again, all is...surprise, surprise...the same as before.
Perhaps you forgot to 'add' a line to your advice in Elevated Command Prompt?...
As I said, I did exactly as you listed...
Would appreciate you comments...
My System SpecsSystem Spec
16 Jul 2012   #13
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

I have no idea.

I have done the same dozens of times . It always works fine.

If the commands were typed correctly and completed successfully - then they must work.
My System SpecsSystem Spec
.

16 Jul 2012   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

kwil,

as the saying goes, one picture is worth a thousand words.

HOW TO POST A SNAPSHOT OF DISK MANAGEMENT DISPLAY
Run disk management:
WIN |
type DISKMGMT.MSC | ENTER
This method gives you a display without the unneeded navigation pane.
WIN=key with Microsoft logo on top.

Maximize the output of Disk Management:
Maximize the output of Disk Management:
ALT-Spacebar key combo | X key (selects Maximize) |
Drag the field separators (such as between Status and Capacity) to show entire field.


Make a snapshot:
WIN |
type SNIPPING | ENTER | New
Drag the cursor around the area you want to snip.
File | Save as | select save location and name | Save


Post the snapshot:
Post a File or Screenshot in Seven Forums

===========================================
===========================================

Microsoft Security Essentials is the one and the only anti-malware that I install, that I recommend and that I use.

Everything else is superfluous and slows down you machine.

When people come here with infected machines, then i recommend first WDO (link in my signature) and then if I don't have a good feeling about their carrying out instructions, then I ask them to run MalwareBytes, and once again link in my signature.
My System SpecsSystem Spec
17 Jul 2012   #15
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi SIW2 & Karlsnooks
Here's the captured Disk Management.
Just to give you a complete picture of my system, I also have TWO DVD-Rewriters installed (Drives E: & F
Windows Backup Not Working + Ransom Malware problem-capture.png


My System SpecsSystem Spec
17 Jul 2012   #16
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi again Karlnsooks...
You mention you recommend first 'WD0'...
Forgive my ignorance, but what does that stand for?

Installing MS Essentials will mean ditching Avast antivirus and ZoneAlarm which I've used successfully for ages.
I'm willing to give MS Essentials a try if you're really sure it's better than the above...

Thanks
My System SpecsSystem Spec
17 Jul 2012   #17
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ooops...got it...Windows Defender Offline...
My System SpecsSystem Spec
17 Jul 2012   #18
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by SIW2 View Post
I have no idea.

I have done the same dozens of times . It always works fine.

If the commands were typed correctly and completed successfully - then they must work.
Hi SIW2...I'm sure you're right..
Only thing I can think of is: spaces left or not left between data

For example:
1) @t 'sel vol d' I left a space between all three.
2) @ bcdboot c:\windows /s c: I left space after 'windows' and between 's' and 'c'

Have I screwed up there do you think?
My System SpecsSystem Spec
17 Jul 2012   #19
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi all...
Don't know if this was due to the Elevated Command prompt changes I tried (unsuccessfully!) but if you look at the Disk Management attachment capture as above, it's changed from what was there prior to my Elevated attempt:

PREVIOUS TO ELEVATED COMMAND PROMPT ATTEMPT
:

Disc 0
: System Reserved 100Mb + D: drive (System, Active, Primary Partition)

Disc 1: C: Drive - (Boot, Page File, Crash Dump, Primary Partition)

NOW, after System Repair Disc was used as above and as per Disk Management capture as above:

Disc 0:

System Reserved
100Mb NTFS : Healthy (System, Active, Primary Partition)

+ D:drive - Healthy (Primary Partiton)

Disc 1:

C:
Healthy (Boot, Page File,Active, Crash Dump,Primary Partition)

Does that change look 'right' to you?

According to SIW2, the Elevated Prompt command directions should have made the C: drive = System.
Now it appears System is on 'System Reserved'....

Perhaps, as SIW2 says: 'The system reserved 100mb was almost certainly the original system partition'.
Now it appears to be back to that!

I'm really confused now....Help!
My System SpecsSystem Spec
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 Windows Backup Not Working + Ransom Malware problem




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