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Windows 7: I can't back up my Windows 7 Home Premium

18 Jul 2012   #31
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by entinggi View Post
Hahahaha... Ok btw I scanned and the other drives have no problem.. What should I proceed next with?
Some details on "the other drives" may help. your tcpmon.ini issue may be separate to your inability to create a system image.
Re the tcpmon.ini in addition to Karlsnooks advice these instructions may help
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7


My System SpecsSystem Spec
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18 Jul 2012   #32
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by entinggi View Post
Alright shall do it then
Yes, of course. Anytime one of us wants you to to run something later, then we will be sure and tell you.
My System SpecsSystem Spec
18 Jul 2012   #33
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Quote   Quote: Originally Posted by entinggi View Post
Alright shall do it then
Yes, of course. Anytime one of us wants you to to run something later, then we will be sure and tell you.
My System SpecsSystem Spec
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18 Jul 2012   #34
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

Quote   Quote: Originally Posted by entinggi View Post
I don't know what happen but now my laptop is stuck when I load the Windows 7. After logging in, it kept on saying windows explorer is not responding... This happened after I installed the Seagate Seatools. I can't even run the seatools.

I'm getting more worried now
The HDD Tune results were good that way. Just remember that will only show things to a certain extent however not being full pledged diagnostics but simply a good fast freebie.

Rather then the Sea Tools I posted the link for the Toshiba diagnostics as well. The Windows stall issue as well as the Windows Explorer not responding is definitely from OS errors.

I started running into that problem right before the latest clean install of 7 which replaced the install that was already on for 2yrs. and needed to replaced. Hopefully you have a full recovery option or disk or look up the ultility to create one. You may end needing to consider a full refresh of OS there.

First however seeing the tcpmon.ini taken care of should be a help as well as something needed. That won't be the fix all for the problems you are running into but be a good first step. If you are going to be able to save the present copy of 7 I have to agree with karlsnooks some efforts for repair will be necessary.

A good memtest won't hurt any either. That will begin to rule out any possible hardware problems.
My System SpecsSystem Spec
18 Jul 2012   #35
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Run the SeaTools for DOS which is burned to a CD.
http://www.seagate.com/staticfiles/s...sDOS223ALL.ISO


If that fails or if it succeeds then run Memtest86+
Memtest86+ - Advanced Memory Diagnostic Tool

If memtest passes, and seatools fails, then replace your hard disk.
My System SpecsSystem Spec
19 Jul 2012   #36
entinggi

Windows 7 Home Premium 64bit
 
 

My laptop just turn itself off while i was running the seatools. What happen? confirmed HD problem?
My System SpecsSystem Spec
19 Jul 2012   #37
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

see post #35.
My System SpecsSystem Spec
19 Jul 2012   #38
entinggi

Windows 7 Home Premium 64bit
 
 

Nooooooooooooooooooooo
My System SpecsSystem Spec
19 Jul 2012   #39
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

Did you have the ac adapter plugged in or running off of the battery when that happened? If you were running on the battery alone it may simply shut off when the battery dropped down too far needing to be recharged.

There are a few other reasons for the laptop to simply shut down without seeing any hardware fail alerts before assuming the drive is toast. Another besides a high cpu temp can cause the overheat protection circuit to kick in. Or the lithium battery on the board itself if that board sees one growing too weak.

Have you tried turning it back on since to see what it does?
My System SpecsSystem Spec
19 Jul 2012   #40
F5ing

Windows 7 Ultimate x64
 
 

I think what Karl meant is to check the memory next.
My System SpecsSystem Spec
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 I can't back up my Windows 7 Home Premium




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