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Windows 7: I can't back up my Windows 7 Home Premium

16 Jul 2012   #1
entinggi

Windows 7 Home Premium 64bit
 
 
I can't back up my Windows 7 Home Premium

I was trying to backup my OS by using the tutorial method given

Backup Complete Computer - Create an Image Backup

Every time I clicked the create a system image link, the command prompt appears for a second and then disappears. Nothing was run and no UAC appear.

What is the problem?

Thanks


My System SpecsSystem Spec
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16 Jul 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello entinggi and welcome to Seven Forums.

The most common cause of a quick flash of the command prompt screen after clicking a link is that the program is reporting an error of some sort. It could be your computer has damaged or corrupt system files. Run a system file checker scan from an elevated command prompt (option two.) If any problems are found run the scan 3 times rebooting in between each scan. Post back the results.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
16 Jul 2012   #3
entinggi

Windows 7 Home Premium 64bit
 
 

Ok Thanks will update.. Currently doing the 3rd scan
My System SpecsSystem Spec
.

16 Jul 2012   #4
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

Welcome to SF! entinggi

I have to agree with marsmimar there that the volume is considered "dirty" by way of errors being found on the drive. Besides the System File Checker another tool to run would be the Disk Check tool. To schedule that for a run simply right click on the drive's icon in Windows Explorer and open the Tools tab in the properties screen. Under error checking click on the Check Now button.

At the command you would type "chkdsk /r" to see it scheduled to run the next time the system starts up or after a restart. It will run for several minutes as the tool scans and attempts to repair any errors found. Once you have run them both see how the next attempt goes for you.
My System SpecsSystem Spec
16 Jul 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You may try an alternative, if you like.

Imaging with free Macrium
My System SpecsSystem Spec
16 Jul 2012   #6
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

Western Digital and Seagate alike provide free versions of Acronis True Image which was found to be a far better choice. Seagate rebranded their version as the Disk Wizard tool.

The problem with not being able to run the system image backup tool however is certainly an OS problem that has to be solved since the option is generally been found reliable when Windows is running normally. The full version of Acronis True Image on the other for a 3rd party program will save on drive space for new images as well as offering the oiption for mounting an image as a second virtual C drive to add new files into an existing image.

When looking at the free Reflect tool by Macrium however a simple drive letter change resulted in seeing a good image made invalid? Yet the Windows restore option as well as Acronis both tool an image when browsed to and restored it without issue.

The first thing now however would be getting the Windows option working. You will want any new image to be one in good shape to start with not flawed with any OS errors.
My System SpecsSystem Spec
16 Jul 2012   #7
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

entenggi,
When complete please upload the sfcdetail.txt file mentioned in that tutorial IF errors were found that couldn't be fixed.
My System SpecsSystem Spec
17 Jul 2012   #8
entinggi

Windows 7 Home Premium 64bit
 
 

This is wat I got after the disk check (it was done after the system file checker)


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 17417

Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A0003F8430
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 0000000000100670
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071712-19983-01.dmp
C:\Users\Alvin\AppData\Local\Temp\WER-118155-0.sysdata.xml
My System SpecsSystem Spec
17 Jul 2012   #9
entinggi

Windows 7 Home Premium 64bit
 
 

Here's the sfc details

sfcdetails.txt


My System SpecsSystem Spec
17 Jul 2012   #10
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

At seeing this I would suggest starting a new thread in the Crashes and Debugging section as well as attaching the dump file. Let someone go over the dump file with you. You will want to read the posting instructions first however. http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
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