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Windows 7: Trouble moving backup files from external drive to computer

17 Jul 2012   #1

Windows7 64 bit Home Premium
 
 
Trouble moving backup files from external drive to computer

I backed up using an external drive prior to resetting HP desktoop to factory settings.

When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.
Thank you

My System SpecsSystem Spec
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17 Jul 2012   #2

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by DavidGiul View Post
I backed up using an external drive prior to resetting HP desktoop to factory settings.

When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.
Thank you
If you actually backed up the files to the external drive, you should see them there. If they aren't there, you may have a made a mistake when you did the backup. Really need more details to help further. How you backed up, etc.
My System SpecsSystem Spec
17 Jul 2012   #3

Windows7 64 bit Home Premium
 
 
Trouble moving backup files from external drive to computer

Thank you for the reply. Here is more detail on the backup. I used the backup through the control panel prior to the retore.After the restore I went back to the control panel. when asked "Where do you want to restore your files - I chose "In the original location". There are two backups listed that were made prior to the restore. I chose one listed as Backup set 2012-06-30.
Looking at the backup I founf 19 files. I couldn't decipher which ones contained the files I needed most.
I also tried restoring to another location C:\C. The backups are still on the external drive. What should I try next? Thanks again for your help.
My System SpecsSystem Spec
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17 Jul 2012   #4

Windows 7 Ultimate x64
 
 

Sorry for the delay. I'm still not clear on how you did the backup. Please provide screen prints of what you used, and screen prints of your backup files.
If you used the Win 7 backup/restore there are options (system only, for example) that might not have backed up what you thought you were backing up.
There are others here more familiar with the Win 7 backup/restore process than me. If you provide the screen prints and more description of exactly what you did, I'm sure they will jump in to clear things up.
My System SpecsSystem Spec
18 Jul 2012   #5

Windows7 64 bit Home Premium
 
 

Victor, thank you for the reply. Attached are screen shots of the steps I took to create the backup. Also, the last screen is what I see when I look at what is in the backup file on the external drive. There is also one other backup that was made prior to the one in question on the drive.Name:  Capture1.PNG
Views: 16
Size:  63.3 KB

Name:  Capture2.PNG
Views: 17
Size:  84.1 KB

Name:  Capture3.PNG
Views: 14
Size:  57.9 KB

Trouble moving backup files from external drive to computer-capture4.png


My System SpecsSystem Spec
18 Jul 2012   #6

Windows 7 Ultimate x64
 
 

David, I'm totally unfamiliar with those screens. I only use Power Desk synch and Synchtoy to backup data.
If those screens are from the backup function of Win 7, maybe somebody who uses that will jump in here. If they don't do so soon, I recommend starting another thread here called "Win 7 backup data - Help!" or something along those lines.
You really should be able to get help here, and I expect you will. Sorry I can't help you. But don't give up.
My System SpecsSystem Spec
20 Jul 2012   #7

Windows7 64 bit Home Premium
 
 
Backup Files

Victor, thank you. I'll keep trying.
My System SpecsSystem Spec
24 Jul 2012   #8

Windows7 64 bit Home Premium
 
 

After the restore, the screen message reads in part "some files were skipped, try a new location". Also in viewing the link to view the skipped files (there are 500-800 files) in notepad. It reads "Restore skipped restoring the file C:Program files(x86)\.... If I run the restore again, how do I choose the right location?Trouble moving backup files from external drive to computer-capture6.png

Name:  Capture5.PNG
Views: 3
Size:  20.0 KB


My System SpecsSystem Spec
24 Jul 2012   #9

Windows 7 Ultimate x64
 
 

Here's an explanation of why the files were skipped.
Win 7 skipped folders during restore

I don't use Win 7 file backup, but about halfway down on this page you can see the screen allowing a different location for the file restore.
Windows Backup - How to Restore your Files and Folders | 7 Tutorials
My System SpecsSystem Spec
24 Jul 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

File and Folder restore can only be used for data files. You cannot restore programs that way they all need to be reinstalled.
My System SpecsSystem Spec
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 Trouble moving backup files from external drive to computer





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