Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows SoftwareDistribution file causing backup error

18 Jul 2012   #1
highstream

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 
Windows SoftwareDistribution file causing backup error

I use SyncBack Pro for file backups of my main drive and others. Starting with the last regular backup, it's shown the following error (I is the backup drive):

\Windows\SoftwareDistribution\EventCache\{80795D73-5E72-4BD4-9902-9CA52F1CC853}.bin

Failed to copy from Left : Safe copy failed. Failed to rename temp file: File is locked (I:\Windows\SoftwareDistribution\EventCache\{80795D73-5E72-4BD4-9902-9CA52F1CC853}.bin): The process cannot access the file because it is being used by another process
---

I'm not sure what changed or why this file shows as being used, when none of the other files in the EventCache folder are. Most important, I'm not sure what to do about it short of booting into Safe Mode and trying to delete it - and maybe also the one in the main drive. Any ideas? Thanks,


My System SpecsSystem Spec
.
18 Jul 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I: is your backup disk? If so, disable your vrirusscanner and perform a backup.
After that enable virusscanner
My System SpecsSystem Spec
18 Jul 2012   #3
highstream

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
I: is your backup disk? If so, disable your vrirusscanner and perform a backup.
After that enable virusscanner
While I can see how your suggestion puts my computer at risk, requires manual backups and a virus scan each time, I'm not seeing how it helps understand or solve the problem. And btw, it doesn't work either - I tried.

The question remains, why is this single backup file in use and what can I do to change that?
My System SpecsSystem Spec
.

18 Jul 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by highstream View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
I: is your backup disk? If so, disable your vrirusscanner and perform a backup.
After that enable virusscanner
While I can see how your suggestion puts my computer at risk, requires manual backups and a virus scan each time, I'm not seeing how it helps understand or solve the problem. And btw, it doesn't work either - I tried.

The question remains, why is this single backup file in use and what can I do to change that?
I thougth virusscanner was locking the file
My System SpecsSystem Spec
18 Jul 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Process Explorer use the find option.
My System SpecsSystem Spec
18 Jul 2012   #6
highstream

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 

Checking in Process Explorer, it shows as one of the svchost.exe host processes. Since the same file is in C drive, I'm not sure why it's now choosing the I drive version. I stopped the process, but by the time I tested the backup it had returned with a different PID and the error once again. I'm guessing there's a step further back to go, but I don't recognize anything like it in Component Services.
My System SpecsSystem Spec
Reply

 Windows SoftwareDistribution file causing backup error




Thread Tools




Similar help and support threads
Thread Forum
Backup skip file error: code 0x80070002 and 0x8100002F
Windows7 backup process shows the error codes for the files and the directory deleted already. 1. The error.log files says "Target files are not found for c:\Windows\system32\config\systemprofile\Audio Books" error code (0x80070002). And 0x810002F in the "show detail" option on the error small...
Backup and Restore
Windows Update info stored in SoftwareDistribution
does any one know if i was to save the updates stored in windows\SoftwareDistribution if i could use the files so i dont have to download again / put in custom install
Windows Updates & Activation
C:/Windows/SoftwareDistribution/Downloads -- is it SAFE to delete?
hello again. :)) many says it is safe to delete the contents of this folder and i wonder if it is. I've read a thread that ones i delete this, i cannot uninstall some previous updates and many other cons. But i think this folder is safe to delete, so i want to know if my sense is right, to delete...
Windows Updates & Activation
just wondering what file is this causing an error and crashing my syst
this is the log file of the file causing my system to crash i mean if i login to windows it will say check the location of the file for the log which i followed and found this log i dont event know this exe file and i cant find anything about it in the internet....:cry:
BSOD Help and Support
Need a software to open .bkf file(windows XP backup file)
i hav recently reinstalled windows 7 from windows xp ..... and i hav created my games backup file ......... but nw i m having a trouble to open it in windows 7...... plz help me
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App