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Windows 7: Windows SoftwareDistribution file causing backup error

18 Jul 2012   #1

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 
Windows SoftwareDistribution file causing backup error

I use SyncBack Pro for file backups of my main drive and others. Starting with the last regular backup, it's shown the following error (I is the backup drive):

\Windows\SoftwareDistribution\EventCache\{80795D73-5E72-4BD4-9902-9CA52F1CC853}.bin

Failed to copy from Left : Safe copy failed. Failed to rename temp file: File is locked (I:\Windows\SoftwareDistribution\EventCache\{80795D73-5E72-4BD4-9902-9CA52F1CC853}.bin): The process cannot access the file because it is being used by another process
---

I'm not sure what changed or why this file shows as being used, when none of the other files in the EventCache folder are. Most important, I'm not sure what to do about it short of booting into Safe Mode and trying to delete it - and maybe also the one in the main drive. Any ideas? Thanks,

My System SpecsSystem Spec
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18 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I: is your backup disk? If so, disable your vrirusscanner and perform a backup.
After that enable virusscanner
My System SpecsSystem Spec
18 Jul 2012   #3

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
I: is your backup disk? If so, disable your vrirusscanner and perform a backup.
After that enable virusscanner
While I can see how your suggestion puts my computer at risk, requires manual backups and a virus scan each time, I'm not seeing how it helps understand or solve the problem. And btw, it doesn't work either - I tried.

The question remains, why is this single backup file in use and what can I do to change that?
My System SpecsSystem Spec
.


18 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by highstream View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
I: is your backup disk? If so, disable your vrirusscanner and perform a backup.
After that enable virusscanner
While I can see how your suggestion puts my computer at risk, requires manual backups and a virus scan each time, I'm not seeing how it helps understand or solve the problem. And btw, it doesn't work either - I tried.

The question remains, why is this single backup file in use and what can I do to change that?
I thougth virusscanner was locking the file
My System SpecsSystem Spec
18 Jul 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Process Explorer use the find option.
My System SpecsSystem Spec
18 Jul 2012   #6

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 

Checking in Process Explorer, it shows as one of the svchost.exe host processes. Since the same file is in C drive, I'm not sure why it's now choosing the I drive version. I stopped the process, but by the time I tested the backup it had returned with a different PID and the error once again. I'm guessing there's a step further back to go, but I don't recognize anything like it in Component Services.
My System SpecsSystem Spec
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 Windows SoftwareDistribution file causing backup error





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