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Windows 7: Windows 7 System Restore Environment (HELP!)

23 Jul 2012   #11
N1CK3RS0N

Windows 7 Home Premium 32-bit
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Do you have the same issue when you try to select Repair your computer from that screen - no operating system is detected?
How do I repair from that screen? Which option. I listed what it displays in last post. Thanks.


My System SpecsSystem Spec
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23 Jul 2012   #12
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Sorry, I didn't notice you put those options in your last post. You don't have the option - you have to use the repair DVD, which you've already tried.

The only thing I can think of that might be happening is that the restore environment is looking at the first partition (the 100MB partition that is usually created during Windows 7 installation) for the OS and not finding anything. Sometimes you can delete that partition and then re-run the repair action in the restore environment, which should then locate the Windows operating system. Now, I've never tried that myself, but I've had people do it and they reported success.
My System SpecsSystem Spec
23 Jul 2012   #13
N1CK3RS0N

Windows 7 Home Premium 32-bit
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Sorry, I didn't notice you put those options in your last post. You don't have the option - you have to use the repair DVD, which you've already tried.

The only thing I can think of that might be happening is that the restore environment is looking at the first partition (the 100MB partition that is usually created during Windows 7 installation) for the OS and not finding anything. Sometimes you can delete that partition and then re-run the repair action in the restore environment, which should then locate the Windows operating system. Now, I've never tried that myself, but I've had people do it and they reported success.
Thanks for the tip.

There are 3 partitions on here, I followed the instructions in post #2.

Startup repair menu doesn't see an operating system

What it gives me for LIST PARTITION is this:

Partition # | Type | Size | Offset
Partition 1 | Recovery | 1500 MB | 1024 KB
Partition 2 | Primary | 288 GB | 1501 MB
Partition 3 | Primary | 8111 MB | 290 GB



I also tried following this too but it says the file isn't found.

Bootrec.exe Tool - How to Use in Windows Recovery Environment
My System SpecsSystem Spec
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23 Jul 2012   #14
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Well, now we know what's going on. The first partition is the Toshiba recovery partition, which will allow you to restore the system to the original shipping configuration, just restoring the operating system, and a few other options. However, that will completely wipe the OS partition. There are several different options you can select during the process. It's explained in the manual, starting on page 61.

http://cdgenp01.csd.toshiba.com/cont...00_09Aug11.pdf

Obviously they want their data saved and not wiped, so if you choose that path, make sure you copy all of their data to removable media (external drive, flash drive, etc).

I'm still looking around, trying to find more information on how to access the Windows restore environment when the first partition is a recovery partition.
My System SpecsSystem Spec
23 Jul 2012   #15
N1CK3RS0N

Windows 7 Home Premium 32-bit
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Well, now we know what's going on. The first partition is the Toshiba recovery partition, which will allow you to restore the system to the original shipping configuration, just restoring the operating system, and a few other options. However, that will completely wipe the OS partition. There are several different options you can select during the process. It's explained in the manual, starting on page 61.

http://cdgenp01.csd.toshiba.com/cont...00_09Aug11.pdf

Obviously they want their data saved and not wiped, so if you choose that path, make sure you copy all of their data to removable media (external drive, flash drive, etc).

I'm still looking around, trying to find more information on how to access the Windows restore environment when the first partition is a recovery partition.
Thanks, I'm reading through the manual now.
My System SpecsSystem Spec
23 Jul 2012   #16
N1CK3RS0N

Windows 7 Home Premium 32-bit
 
 

As the manual mentions on page, if you press and hold 0 during start up screen it will go into their own restoration tool. I think my neighbor may have tried this and it failed or something. When I try it now the laptop makes a loud beeping noise and doesn't go into the recovery tool.
My System SpecsSystem Spec
23 Jul 2012   #17
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Well, it sounds like it's pretty well messed up. Is it still under warranty?
My System SpecsSystem Spec
23 Jul 2012   #18
N1CK3RS0N

Windows 7 Home Premium 32-bit
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Well, it sounds like it's pretty well messed up. Is it still under warranty?
Doubt its under warranty still. Is there a way I could hook up the hard drive from the Toshiba to another laptop or my desktop and back up any important files? And how would I go about wiping clean the hard drive and just doing a fresh install of Windows? I don't think they have the Windows install disc but the laptop has a sticker on the bottom with the serial # for the install.

Thanks again for your help Kego.
My System SpecsSystem Spec
23 Jul 2012   #19
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by N1CK3RS0N View Post
Quote   Quote: Originally Posted by kegobeer View Post
Well, it sounds like it's pretty well messed up. Is it still under warranty?
Doubt its under warranty still. Is there a way I could hook up the hard drive from the Toshiba to another laptop or my desktop and back up any important files? And how would I go about wiping clean the hard drive and just doing a fresh install of Windows? I don't think they have the Windows install disc but the laptop has a sticker on the bottom with the serial # for the install.

Thanks again for your help Kego.
Yes. You can just remove the drive and put it into an external enclosure and connect it via USB/eSata/whatever to your computer, then copy the files over.

When you tried to use the Toshiba restore partition, did you hold the 0 down for at least 5 seconds, then release it?
My System SpecsSystem Spec
23 Jul 2012   #20
kegobeer

Windows 7 Ultimate x64 SP1
 
 

I'm out until tomorrow. I'll check back to see how things are progressing.
My System SpecsSystem Spec
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 Windows 7 System Restore Environment (HELP!)




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