I backed up using an external drive prior to resetting HP desktop to factory settings.
When I tried to restore the files I couldn't find them in any of the libraries. Where did they go? I did reinstall programs like Microsoft Office 2003. I did look at the folders in the backup, ie Documents, Pictures & Music. They were all empty. I used the backup through the control panel.
How do I find them & put them back in the right place? Running Windows 7 64 bit
Home Premium Edition.