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Windows 7: Windows NO LONGER backing up

31 Jul 2012   #41
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

what VSS error does it give in registry now btw?


My System SpecsSystem Spec
.
31 Jul 2012   #42
egonvdv

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Please do this Bootmgr - Move to C:\ with EasyBCD
And reboot. Post disk management screenshot afterwards
Also after reboot
vssadmin list volumes
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\System32>vssadmin list volumes
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Volume path: C:\
Volume name: \\?\Volume{b113bbc5-ef1f-11e0-a6ed-806e6f6e6963}\
Volume path: \\?\Volume{b113bbc4-ef1f-11e0-a6ed-806e6f6e6963}\
Volume name: \\?\Volume{b113bbc4-ef1f-11e0-a6ed-806e6f6e6963}\
C:\Windows\System32>


Attached Thumbnails
Windows NO LONGER backing up-capture.png  
My System SpecsSystem Spec
31 Jul 2012   #43
egonvdv

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
what VSS error does it give in registry now btw?
you mean after i've tried a backup?

cos right now (when i do nothing) the only reference given is
"The VSS service is shutting down due to idle timeout. "
My System SpecsSystem Spec
.

31 Jul 2012   #44
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Are you very sure restore points are not enabled on recovery partition? Only C is enabled?
If so:
in elevated command prompt:
Code:
vssadmin delete shadows /all
And then create a manual restore point. If completed:
Code:
vssadmin list shadows
only 1 shadowset listed and pointing to volume C?
Post output
My System SpecsSystem Spec
31 Jul 2012   #45
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by egonvdv View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
what VSS error does it give in registry now btw?
you mean after i've tried a backup?

cos right now (when i do nothing) the only reference given is
"The VSS service is shutting down due to idle timeout. "
"The VSS service is shutting down due to idle timeout. " is quite normal!
Event ID 8224
My System SpecsSystem Spec
31 Jul 2012   #46
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by egonvdv View Post
Hello,

Everything worked fine until recent.

I backup wireless to a external HD drive which is connected to an airport extreme.

All of a sudden backup started to fail because:

The network path was either typed incorrectly, does not exist, or th network provider is not currently available. Please try retyping the path or contact your network administrator. (0x800704b3)

However, I CAN access the HD directly from my pc

I then hooked up the HD DIRECTLY to my pc and tried to run backup.

Only now it fails for a diferent reason:
The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).

- I tried with a different HD
- I tried a completely new backup
- i tried switching off McAfee anti virus & firewal
- no new software was installed on my Pc or any other changes were made to the system

I reeally am lost, especially as there seems to be 2 diferent problems between wireless backup & via direct USB port...?

herebelow 3 error messages that windows gives when trying to back up
to the HD when connected DIRECTLY to the pc:

1)

The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).


-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T04:48:07.000000000Z" />
<EventRecordID>38237</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037)</Data>
<Binary>37000081E30500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


2)

Fault bucket 1084420110, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Backup
P2: 6.1.7601
P3: 0x81000037
P4: 11
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_37c94a3f7f9dc50e1a69c36b71e2cc befec74cf_83ec3204

Analysis symbol:
Rechecking for solution: 0
Report Id: 6f370672-d86f-11e1-ae70-88532e3b8b47
Report Status: 0

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T04:48:16.000000000Z" />
<EventRecordID>38238</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>1084420110</Data>
<Data>5</Data>
<Data>WindowsBackupFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Backup</Data>
<Data>6.1.7601</Data>
<Data>0x81000037</Data>
<Data>11</Data>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data>C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_37c94a3f7f9dc50e1a69c36b71e2cc befec74cf_83ec3204</Data>
<Data/>
<Data>0</Data>
<Data>6f370672-d86f-11e1-ae70-88532e3b8b47</Data>
<Data>0</Data>
</EventData>
</Event>


3)

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.

Operation:
Removing auto-release shadow copies
Loading provider

Context:
Execution Context: System Provider



-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="VSS" />
<EventID Qualifiers="0">12348</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T05:11:49.000000000Z" />
<EventRecordID>38240</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>\\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\</Data>
<Data>Operation: Removing auto-release shadow copies Loading provider Context: Execution Context: System Provider</Data>
<Binary>2D20436F64653A2053505250524F564330303030323333312D2043616C6C3A2053505250524F564330303030323237332D20 5049443A202030303131393233322D205449443A202030303131393730342D20434D443A2020433A5C57696E646F77735C53 797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F 524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>


Any help would be appreciated...

Krgds
Egon

Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. 1) refers to shadow copy problems so VSS
2) is just windows error reporting. Not a real problem

3) This is the real problem: Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\

\\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\ is Q-drive. And Q-drive is gone now!
My System SpecsSystem Spec
31 Jul 2012   #47
egonvdv

Windows 7 Ultimate x64
 
 

Ok i have not followed your last instructions yet as i was running a test backup again.

I ONLY backedup a system image this time, which worked perfectly well.

there is 1 error message though;

Fault bucket 1090646835, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Backup
P2: 6.1.7601
P3: 0x810000e2
P4: 11
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_680d91d1d4b161328a09ece3cdf208 0dee85620_47961999
Analysis symbol:
Rechecking for solution: 0
Report Id: a7273488-db42-11e1-b6ce-88532e3b8b47
Report Status: 0


However i tried again to backup wirelles and it stil says "path not correct"
My System SpecsSystem Spec
31 Jul 2012   #48
egonvdv

Windows 7 Ultimate x64
 
 

[QUOTE=Kaktussoft;2031899]Are you very sure restore points are not enabled on recovery partition? Only C is enabled?

YES


If so:
in elevated command prompt:
vssadmin delete shadows /all


Attached Thumbnails
Windows NO LONGER backing up-capture.png  
My System SpecsSystem Spec
31 Jul 2012   #49
egonvdv

Windows 7 Ultimate x64
 
 

If completed:
Code:
vssadmin list shadows
only 1 shadowset listed and pointing to volume C?
Post output[/QUOTE]


Attached Thumbnails
Windows NO LONGER backing up-capture.png  
My System SpecsSystem Spec
31 Jul 2012   #50
egonvdv

Windows 7 Ultimate x64
 
 

restarted system & can now connect to wireless HD.
did 1 smal backup test (only pictures) which went ok.

will now test all different backup "types" (to NTFS, FAT32, System image etc)
and report back here. (it'll probably take a day or 2 to make 100pct sure)
My System SpecsSystem Spec
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 Windows NO LONGER backing up




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