Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows NO LONGER backing up

28 Jul 2012   #1
egonvdv

Windows 7 Ultimate x64
 
 
Windows NO LONGER backing up

Hello,

Everything worked fine until recent.

I backup wireless to a external HD drive which is connected to an airport extreme.

All of a sudden backup started to fail because:

The network path was either typed incorrectly, does not exist, or th network provider is not currently available. Please try retyping the path or contact your network administrator. (0x800704b3)

However, I CAN access the HD directly from my pc

I then hooked up the HD DIRECTLY to my pc and tried to run backup.

Only now it fails for a diferent reason:
The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).

- I tried with a different HD
- I tried a completely new backup
- i tried switching off McAfee anti virus & firewal
- no new software was installed on my Pc or any other changes were made to the system

I reeally am lost, especially as there seems to be 2 diferent problems between wireless backup & via direct USB port...?

herebelow 3 error messages that windows gives when trying to back up
to the HD when connected DIRECTLY to the pc:

1)

The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).


-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T04:48:07.000000000Z" />
<EventRecordID>38237</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037)</Data>
<Binary>37000081E30500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


2)

Fault bucket 1084420110, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Backup
P2: 6.1.7601
P3: 0x81000037
P4: 11
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_37c94a3f7f9dc50e1a69c36b71e2cc befec74cf_83ec3204

Analysis symbol:
Rechecking for solution: 0
Report Id: 6f370672-d86f-11e1-ae70-88532e3b8b47
Report Status: 0

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T04:48:16.000000000Z" />
<EventRecordID>38238</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>1084420110</Data>
<Data>5</Data>
<Data>WindowsBackupFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Backup</Data>
<Data>6.1.7601</Data>
<Data>0x81000037</Data>
<Data>11</Data>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data>C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_37c94a3f7f9dc50e1a69c36b71e2cc befec74cf_83ec3204</Data>
<Data/>
<Data>0</Data>
<Data>6f370672-d86f-11e1-ae70-88532e3b8b47</Data>
<Data>0</Data>
</EventData>
</Event>


3)

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.

Operation:
Removing auto-release shadow copies
Loading provider

Context:
Execution Context: System Provider



-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="VSS" />
<EventID Qualifiers="0">12348</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T05:11:49.000000000Z" />
<EventRecordID>38240</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>\\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\</Data>
<Data>Operation: Removing auto-release shadow copies Loading provider Context: Execution Context: System Provider</Data>
<Binary>2D20436F64653A2053505250524F564330303030323333312D2043616C6C3A2053505250524F564330303030323237332D20 5049443A202030303131393233322D205449443A202030303131393730342D20434D443A2020433A5C57696E646F77735C53 797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F 524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>


Any help would be appreciated...

Krgds
Egon





My System SpecsSystem Spec
28 Jul 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Turn system restore off on all disks. Afterward enable it again with settings you wish
Turn System Restore on or off
No errors? If no errors make a manual restore point (on same dialog)
My System SpecsSystem Spec
28 Jul 2012   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

The network path was either typed incorrectly, does not exist, or th network provider is not currently available. Please try retyping the path or contact your network administrator. (0x800704b3)

However, I CAN access the HD directly from my pc
=>most likely this errormessage is not true.

Even backup program is not the problem. Problem is

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.

Focus on that error
My System SpecsSystem Spec
28 Jul 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
28 Jul 2012   #5
egonvdv

Windows 7 Ultimate x64
 
 

thanks reply

yr system restore tip not working:
- wireless back up starts & runs for a while (IE; it actually backs up files), but then get the error saying "path not correct".
- same goes for "direct" backup (HD connected via usb); it runs for a while & then: Backup failed while trying to read from the shadow copy

disc Q is to re-install the pc to factory (it's a dell) & is a partition of disc C. but i have not selected this to be backed up.

how do i go about fixing: "" Volume Shadow Copy Service warning: VSS was denied access..." .......?

My System SpecsSystem Spec
28 Jul 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you check "include system image"?
Try the create "system image backup". What partitions does it include?
My System SpecsSystem Spec
28 Jul 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Start REGEDIT and goto key HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
Post screenshot with all values visible

Post screenshot of disk management with all fields visible as well
My System SpecsSystem Spec
28 Jul 2012   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by egonvdv View Post
thanks reply

yr system restore tip not working:
What didn't work?? Clouldn't you turn it off? Clouldn't you turn it on?
Couldn't you create a manual restore point?
My System SpecsSystem Spec
28 Jul 2012   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In elevated command prompt
Code:
 
vssadmin list volumes
post output
My System SpecsSystem Spec
28 Jul 2012   #10
egonvdv

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Did you check "include system image"?
Try the create "system image backup". What partitions does it include?
ok so now all of a sudden i can backup with HD directly connected to pc.
(without system image)

wireless it still fails.

i can not backup a system image wireless because the HD is in fat32
(windows does not support this for system image)
it's in fat32 because the airport-extreme does not support ntfs (apple!)
My System SpecsSystem Spec
Reply

 Windows NO LONGER backing up




Thread Tools





Similar help and support threads
Thread Forum
Windows is taking longer and longer to Boot?
ok so my laptop's a few years old. It came with Windows 7 Home Basic. it still has it. My question is that it take A LOT of time to boot. Heres what happens: 1. The starting windows doesn't take that long to disappear, im satisfied with it. 2. But the welcome screen, ugh, First it just...
Performance & Maintenance
Backing up Windows 7
Hello, If my hard drive will break, with no way of repairing it , and I will have to switch it with a new one, is there a way to backup windows 7 for case like that or I must buy new windows for the new hard drive? Thanks all helpers
Backup and Restore
Windows Backup backing up @ 5mb/s
I want to backup my data partition using windows backup to an external drive connected with eSata and it's only backing up at around 5mb/s. I set it to backup the whole partition. I've done alot research and apperently this has been a well known problem but that was 2 years ago. I can't find...
Backup and Restore
backing up and transfering to windows 7
Guys whats the best way to back up and transfer my documents and settings from a vista computer to a windows 7 computer.
Backup and Restore
backing up windows 7
Hi i got windows 7 installed on my computer i want to backup my system which way should i back it up system image or system repair disc
General Discussion
Backing up windows
Since i cant do an upgrade to 7260, is it possible to backup my current windows to a separate partition. Then do the clean install and then restore windows?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App