Windows NO LONGER backing up

Hello,

Everything worked fine until recent.

I backup wireless to a external HD drive which is connected to an airport extreme.

All of a sudden backup started to fail because:

The network path was either typed incorrectly, does not exist, or th network provider is not currently available. Please try retyping the path or contact your network administrator. (0x800704b3)

However, I CAN access the HD directly from my pc

I then hooked up the HD DIRECTLY to my pc and tried to run backup.

Only now it fails for a diferent reason:
The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).

- I tried with a different HD
- I tried a completely new backup
- i tried switching off McAfee anti virus & firewal
- no new software was installed on my Pc or any other changes were made to the system

I reeally am lost, especially as there seems to be 2 diferent problems between wireless backup & via direct USB port...?

herebelow 3 error messages that windows gives when trying to back up
to the HD when connected DIRECTLY to the pc:

1)

The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).


-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T04:48:07.000000000Z" />
<EventRecordID>38237</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037)</Data>
<Binary>37000081E30500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


2)

Fault bucket 1084420110, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Backup
P2: 6.1.7601
P3: 0x81000037
P4: 11
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_37c94a3f7f9dc50e1a69c36b71e2cc befec74cf_83ec3204

Analysis symbol:
Rechecking for solution: 0
Report Id: 6f370672-d86f-11e1-ae70-88532e3b8b47
Report Status: 0

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T04:48:16.000000000Z" />
<EventRecordID>38238</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>1084420110</Data>
<Data>5</Data>
<Data>WindowsBackupFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Backup</Data>
<Data>6.1.7601</Data>
<Data>0x81000037</Data>
<Data>11</Data>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data>C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_37c94a3f7f9dc50e1a69c36b71e2cc befec74cf_83ec3204</Data>
<Data/>
<Data>0</Data>
<Data>6f370672-d86f-11e1-ae70-88532e3b8b47</Data>
<Data>0</Data>
</EventData>
</Event>


3)

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.

Operation:
Removing auto-release shadow copies
Loading provider

Context:
Execution Context: System Provider



-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<ProviderName="VSS" />
<EventID Qualifiers="0">12348</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2012-07-28T05:11:49.000000000Z" />
<EventRecordID>38240</EventRecordID>
<Channel>Application</Channel>
<Computer>Egon-PC-HOME</Computer>
<Security/>
</System>
-<EventData>
<Data>\\?\Volume{4a2209a7-3a1e-11e1-87c0-88532e3b8b47}\</Data>
<Data>Operation: Removing auto-release shadow copies Loading provider Context: Execution Context: System Provider</Data>
<Binary>2D20436F64653A2053505250524F564330303030323333312D2043616C6C3A2053505250524F564330303030323237332D20 5049443A202030303131393233322D205449443A202030303131393730342D20434D443A2020433A5C57696E646F77735C53 797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F 524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>


Any help would be appreciated...

Krgds
Egon

thanks reply

yr system restore tip not working:
- wireless back up starts & runs for a while (IE; it actually backs up files), but then get the error saying "path not correct".
- same goes for "direct" backup (HD connected via usb); it runs for a while & then: Backup failed while trying to read from the shadow copy

disc Q is to re-install the pc to factory (it's a dell) & is a partition of disc C. but i have not selected this to be backed up.

how do i go about fixing: "" Volume Shadow Copy Service warning: VSS was denied access..." .......?

Kaktussoft said:

Did you check "include system image"?
Try the create "system image backup". What partitions does it include?

ok so now all of a sudden i can backup with HD directly connected to pc.
(without system image)

wireless it still fails.

i can not backup a system image wireless because the HD is in fat32
(windows does not support this for system image)
it's in fat32 because the airport-extreme does not support ntfs (apple!)