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Windows 7: Repair your computer option not working (restoring factory backup)

28 Aug 2012   #31
anmolsaluja

Windows 7 Home Premium 64bit
 
 

2012-08-28 16:36:18, Info DISM PID=3540 Scratch directory set to 'C:\Users\Anmol\AppData\Local\Temp\'. - CDISMManager:ut_ScratchDir
2012-08-28 16:36:18, Info DISM PID=3540 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Manager: PID=3540 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM.EXE:
2012-08-28 16:36:18, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2012-08-28 16:36:18, Info DISM DISM.EXE:
2012-08-28 16:36:18, Info DISM DISM.EXE: Host machine information: OS Version=6.1.7600, Running architecture=amd64, Number of processors=4
2012-08-28 16:36:18, Info DISM DISM.EXE: Executing command line: dism /mount-wim /wimfile:e:\winre.wim /index:1 /mountdir:e:\test
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2012-08-28 16:36:18, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2012-08-28 16:36:18, Info DISM DISM.EXE: Attempting to add the commands from provider: WimManager
2012-08-28 16:36:18, Info DISM DISM.EXE: Succesfully registered commands for the provider: WimManager.
2012-08-28 16:36:18, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2012-08-28 16:36:18, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2012-08-28 16:36:18, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2012-08-28 16:36:18, Info DISM DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Getting Provider WimManager - CDISMProviderStore::GetProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 WIM open failed. - CWimImageInfoCollection::Initialize(hr:0x8007000d)
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimimageinfocollection.cpp:70 - CWimImageInfoCollection::CreateWimImageInfoCollection(hr:0x8007000d)
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 Failed to create the image info collection. - CWimManager::GetImageInfoCollection(hr:0x8007000d)
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:940 - CWimManager::InternalOpGetImageByIndex(hr:0x8007000d)
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:2239 - CWimManager::InternalCmdMount(hr:0x8007000d)
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 Error executing command - CWimManager::InternalExecuteCmd(hr:0x8007000d)
2012-08-28 16:36:18, Error DISM DISM WIM Provider: PID=3540 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:516 - CWimManager::ExecuteCmdLine(hr:0x8007000d)
2012-08-28 16:36:18, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2012-08-28 16:36:18, Info DISM DISM.EXE:
2012-08-28 16:36:18, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2012-08-28 16:36:18, Info DISM DISM.EXE:
2012-08-28 16:36:18, Info DISM DISM Image Session: PID=3540 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2012-08-28 16:36:18, Info DISM DISM Provider Store: PID=3540 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider


My System SpecsSystem Spec
.
28 Aug 2012   #32
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

The winre.wim file is corrupt!!
You can do now
Code:
 
dism /unmount-wim /mountdir:e:\test /discard
del e:\Winre.wim
rd e:\test
First command maybe fail because wim failed to mount. Anyway do all
What is the file modification date/time of f:\recovery\windowsre\winre.wim ? and what is it's size?
My System SpecsSystem Spec
28 Aug 2012   #33
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Code:
 
chkdsk/f  f:
Any errors?
My System SpecsSystem Spec
.

28 Aug 2012   #34
anmolsaluja

Windows 7 Home Premium 64bit
 
 

I'm not able to find the file modification date....... check the attachments.....

Appreciate your help.


Attached Thumbnails
Repair your computer option not working (restoring factory backup)-recovery-1.jpg   Repair your computer option not working (restoring factory backup)-recovery-2.jpg  
My System SpecsSystem Spec
28 Aug 2012   #35
anmolsaluja

Windows 7 Home Premium 64bit
 
 

ChkDsk results in the image attached


Attached Thumbnails
Repair your computer option not working (restoring factory backup)-chkdsk.jpg  
My System SpecsSystem Spec
28 Aug 2012   #36
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Display hidden files!! Hidden Files and Folders - Show or Hide
Also do: uncheck "hide protected operating system files"

Don't forget to put it back the way you want it!
My System SpecsSystem Spec
28 Aug 2012   #37
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Why do you want to recover to factory settings anyway?
My System SpecsSystem Spec
28 Aug 2012   #38
anmolsaluja

Windows 7 Home Premium 64bit
 
 

Check the images attached after displaying hidden files & after unchecking "hide protected operating system files"....


Attached Thumbnails
Repair your computer option not working (restoring factory backup)-recovery-1.jpg   Repair your computer option not working (restoring factory backup)-recovery-2.jpg  
My System SpecsSystem Spec
28 Aug 2012   #39
anmolsaluja

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Why do you want to recover to factory settings anyway?
The windows updates have started failing to install..
My System SpecsSystem Spec
28 Aug 2012   #40
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by anmolsaluja View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Why do you want to recover to factory settings anyway?
The windows updates have started failing to install..
They do download? Since when having that problem? All fail?
Post last part of c:\windows\windowsupdate.log
My System SpecsSystem Spec
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