New
#11
Try this What is Windows Defender Offline?
Make it on a good working computer and boot sick computer from the DVD you made. What malware was found?
Try this What is Windows Defender Offline?
Make it on a good working computer and boot sick computer from the DVD you made. What malware was found?
Thanks for your advice, ill do that and give it a go. Ill let you know the outcome.
Matt.
Not a good thing to do! Better push the Power button for 5 seconds. Normally it doesn't break anything. Disk is healthy (startup repair did check that). Other components are also mostly likely still okay.
First conclusion:
Maybe he installed malware!?
- Graphics card is working.
- graphics driver is fine. Safe mode uses standard VGA driver and fails as well.
- "system startup" doesn't find any errors
- "system restore" fails
Have you had any experience with Sony Vaio Care Recovery? Im thinking as the virus scan didn't pick anything up I'm going to restore the computer to factory then simply reload his files onto the system. I'm presuming that should work?
Thanks,
Matt.