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Windows 7: Acer s3 ultrabook restore went wrong


22 Sep 2012   #1

windows 7 home premium
 
 
Acer s3 ultrabook restore went wrong

Hey folks

Warning what you are about to read may make you cry or laugh your socks off.

I have an Acer S3 Ultrabook that I have had for over a year now. i backed it up as soon as I got it using the Acer Backup Manager to an external usb drive its a 1tb drive that I keep multiple computer backups on. Now I usually use Acronis to back up my systems because it is simple to use.

Anyway, Thursday of last week I found i was unable to boot windows and the startup repair wasnt working either, which was followed by a blue screen. no problem I thought. I plugged in the external drive to the usb port, then attatched the usb dvdrw, inserted the acronis recovery disc then went through the process of recovering my hd. once the pc rebooted I realized my mistake. I had used the wrong image to recover my disc. I also remembered too late that I had indeed used Acer back up manager and NOT acronis to back up the acer hd originally.

I now had a glitchy windows 7 OS working but no Acer Back up manager to recover the files. Also the OS I had on my Acer now, wasnt working and kept crashing. by now it was 2am and I was very tired but I wanted to get this sorted. So in desperation I took a windows 7 home premium disc and decided to install a fresh copy of windows.

Things went from bad to worse, I somehow managed to format the wrong drive wiping the ssd that I believe holds the start up files, again once i realized it was too late. so I went ahead and installed the fresh copy of windows on my C drive successfully. At 4am I finally had a working ultrabook again, although the files that should have been on the ssd drive were now all together on the cdrive.

The questions I have are:
1. What files or programs should be on the SSD?
2. If I found someone who had a back up image of both drives would they work on my PC?
3. Does anyone have a backup image of both the SSD and HD for the Acer Aspire S3 951?
4. Does using the SSD make any real difference?
I could send it back to Acer but it is out of warranty and it would probably cost me more than I can afford.

I would be grateful for your help and opinion of this matter, no need to tell me how dumb I have been cause I already know :P.

Lesson learned is NEVER work on a pc when tired, wait till morning!!!!

Cheers Folks

Mark

My System SpecsSystem Spec
.

22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Oh my god, what a disaster! Making backups is a good thing, many people don't even do it! That's the good thing, all the rest ... shit happens.

What's the situation now? You wiped internal spinning disk and SSD as well? Old stuff is gone?
Do you still have a recent backup?
My System SpecsSystem Spec
22 Sep 2012   #3

windows 7 home premium
 
 

I have a back up of the spinning disc but i used acer back up manager which I no longer have so I cant restore it, but yes both the spinning disc and the SSD are wiped.

I have just sent an email to Acer asking them how much they will charge me for repairing it. I don't think it will be within my budget though. It is said we learn by our mistakes which is true enough. Once I get this back to the way it was I will be using Acronis to take an image of both the spinning HD and the SSD which in hindsight I should have done in the beginning rather than rely on the acer backup manager. I have never had any problems with Acronis so I should have stuck to that.

I will keep you up to date as to what Acer say.

Mark
My System SpecsSystem Spec
.


22 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by zafod37 View Post
I have a back up of the spinning disc but i used acer back up manager which I no longer have so I cant restore it, but yes both the spinning disc and the SSD are wiped.

I have just sent an email to Acer asking them how much they will charge me for repairing it. I don't think it will be within my budget though. It is said we learn by our mistakes which is true enough. Once I get this back to the way it was I will be using Acronis to take an image of both the spinning HD and the SSD which in hindsight I should have done in the beginning rather than rely on the acer backup manager. I have never had any problems with Acronis so I should have stuck to that.

I will keep you up to date as to what Acer say.

Mark
But you have Windows 7 running now and product key was valid? Porduct key to use for installation can be found on a sticker on laptop.
why not simply install Acer Backup Manager? Download program Acer Backup Manager by NewTech Infosystems
And then do a restore?
My System SpecsSystem Spec
22 Sep 2012   #5

windows 7 home premium
 
 

I have tried that link but the download never initialises
My System SpecsSystem Spec
23 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by zafod37 View Post
I have tried that link but the download never initialises
This works(?) http://download.informer.com/stor/23...sic_update.exe
My System SpecsSystem Spec
23 Sep 2012   #7

windows 7 home premium
 
 

Thanks for the link, however, this is for an update program, it requires that you already have acer backup manager installed which unfortunately I no longer have. Thanks for trying though.
My System SpecsSystem Spec
24 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I have the installation set on my acer laptop (but actually did uninstall the software).
Wanna have it? It's in folder C:\OEM\Preload\Autorun\APP\Acer Backup Manager
Sinze 67MB, zipped 60MB

How to transfer to you?
My System SpecsSystem Spec
24 Sep 2012   #9

windows 7 home premium
 
 

yes that would be awesome ty, I dunno how to get it though... do you have a box.com account?

Mark
My System SpecsSystem Spec
24 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by zafod37 View Post
yes that would be awesome ty, I dunno how to get it though... do you have a box.com account?

Mark
Just unzip and run setup.exe
https://www.wetransfer.com/dl/28pHuk...678f4ae55a9b2d
My System SpecsSystem Spec
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