Windows 7 backup freezes at 58%

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  1. Posts : 9
    windows 7 pro 64 bit
       #1

    Windows 7 backup freezes at 58%


    I have 117 GB on HD. I try to backup on an external 160GB HD. External I believe is formatted correctly with share permissions. I also tried without copying the system image. I sometimes get as far as 61% before it freezes forcing me to hardboot. Thanks, Max
    Last edited by MaxPluton; 25 Sep 2012 at 16:55. Reason: Addition
      My Computer


  2. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #2

    Go to
    Application and Service Logs\Microsoft\Windows\WindowsBackup\ActionCenter

    and post any error messages.
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  3. Posts : 9
    windows 7 pro 64 bit
    Thread Starter
       #3

    Thank you, Mjf. I'll try that.
      My Computer


  4. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #4

    I should have said first open "Event Viewer".
      My Computer


  5. Posts : 9
    windows 7 pro 64 bit
    Thread Starter
       #5

    I did that Mjf and posted it. The error I think was in Windows logs/Application -- 0x80041003. Thanks again MJF
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  6. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #6

    Try running
    sfc /scannow
    from an elevated command prompt.
    If you have system file errors you may need to run this more than once.

    Posting all the error info may help us give you better suggestions.
      My Computer


  7. Posts : 9
    windows 7 pro 64 bit
    Thread Starter
       #7

    I tried to run sfc/scannow from an elevated prompt, but it gave me the message to run in a console session. Sorry, I don't know what that is. The following, I believe is the error. Thanks --- Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 9/25/2012 4:38:46 PM
    Event ID: 219
    Task Category: (212)
    Level: Warning
    Keywords:
    User: SYSTEM
    Computer: N/A
    Description:
    The driver \Driver\AiCharger failed to load for the device PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&11583659&0&D0.
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
    <EventID>219</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>212</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-25T20:38:46.857202400Z" />
    <EventRecordID>32776</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="88" />
    <Channel>System</Channel>
    <Computer>Pluton-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="DriverNameLength">60</Data>
    <Data Name="DriverName">PCI\VEN_8086&amp;DEV_1E2D&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp; D0</Data>
    <Data Name="Status">3221226348</Data>
    <Data Name="FailureNameLength">17</Data>
    <Data Name="FailureName">\Driver\AiCharger</Data>
    <Data Name="Version">0</Data>
    </EventData>
    </Event>
      My Computer


  8. Posts : 9
    windows 7 pro 64 bit
    Thread Starter
       #8

    Well, I found this error also. --The backup location cannot be found or is not valid - 0x81000006.
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  9. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #9

    First off
    To open an elevated command prompt
    Elevated Command Prompt
    Then type
    sfc /scannow
    Be patient because it could take awhile.

    You should check your internal and external HDDs. You could use the manufacturer's diagnostic tools. Alternatively, you can run the Windows diagnostic described in this tutorial
    Disk Check

    You also need to clarify what sort of backup you are attempting. I assumed it was a system image.
    I consider 117 GB on the large side for imaging in a reasonable time. Try putting static data on another partition.
    Your destination ext HDD is also on the small side. Have you considered getting a larger ext HDD, say at least 500GB?
      My Computer


  10. Posts : 9
    windows 7 pro 64 bit
    Thread Starter
       #10

    Frankly MJF, I'm fed-up. I've wasted way too many hours trying to fix this problem. The error - 0x81000037 was determined by Microsoft Support to be an error with a reparse point. I tried to go the junction files listed in DIR/AL/S to remove them, and the files listed could not be found in my system. Oh, I also ran sfc/scannow as you told me and it said that there were no integrity violations. Max
    Last edited by MaxPluton; 26 Sep 2012 at 07:41. Reason: addition
      My Computer


 
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