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Windows 7: Create Restore Point

25 Oct 2012   #1

Windows 7 Home Premium 64bit
 
 
Create Restore Point

HI,

Recently I have had a problem with Creating a Restore Point. Have read other threads but cannot find answer.
My provlem is, that wheb I try to Create I get the window shown (I hope!) in attachment..............No idea why it has happened. Ihave not added any software etc to Laptop.Even returned to previous Restore Point to try and resolve without success.
Thank you for youe help..................Darcy



Attached Files
File Type: docx Screen ref Create Restore Point.docx (1.11 MB, 31 views)
My System SpecsSystem Spec
.

25 Oct 2012   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

That points to some corruption in the Volume shadow service routines. You can try to fix it with sfc /scannow in cmd or a repair install. If nothing works, I suggest you do images. Restore points are not very reliable anyhow. Imaging with free Macrium
My System SpecsSystem Spec
25 Oct 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

in elevated command prompt
Click on All Programs and Accessories, then right click on Command Prompt and click on Run as administrator. (see screenshot below)
Code:
 
sc  query  bits
post output
My System SpecsSystem Spec
.


25 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
in elevated command prompt
Click on All Programs and Accessories, then right click on Command Prompt and click on Run as administrator. (see screenshot below)

Code:
 
sc  query  bits
post output
please repsond. This is most likely the problem!
My System SpecsSystem Spec
25 Oct 2012   #5

Windows 7 Home Premium 64bit
 
 
Restore Point

Hi WVS,

Thank you for your reply.

Frightened to death of procedures you suggest, not knowing anything about computers.
I have tried to recall backups from X drive.....Restore.. reduses to accept tham..At the moment I have found my ISP did not update my security programme (McAfee), maybe that is why problem occurred? I am downloading McAfee, if able to do so?????I shal give laptop a full scan and keep my fingers crossed.
Here's hoping & thanks........Darcy
My System SpecsSystem Spec
25 Oct 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do:

Code:
sc  query  bits
It simply displays if BITS service is running or not and its configuration. You don't damage anything with that command!
My System SpecsSystem Spec
25 Oct 2012   #7

Windows 7 Home Premium 64bit
 
 

Thank you Kaktussoft,

Have complied with your instructions...I Hope? and send result in attachment


Attached Files
File Type: docx To Kaktussoft.docx (202.8 KB, 11 views)
My System SpecsSystem Spec
25 Oct 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Darcy2 View Post
Thank you Kaktussoft,

Have complied with your instructions...I Hope? and send result in attachment
that output looks fine!

Code:
sc start vss
sc query vss
Does it start, so is it running?
My System SpecsSystem Spec
25 Oct 2012   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try to create a manual restore point... which afils of course. Then
Code:
 
vssadmin  list  writers
All have State: [5] Waiting for completion or State: [1] Stable?
If not which writer(s) have another state and what is its state?

All have Last error: No error ?
If not which writer(s) have another "last error" and what is its "last error"?
for example "Last error: Non-retryable error" or "Last error: Retryable error"
My System SpecsSystem Spec
25 Oct 2012   #10

Windows 7 Home Premium 64bit
 
 
Restore

Thank you ..I very much appreciate your guidence....Haveing spent a lot of time trying to sort this( I AM NOT familiar with computers!),I think this problem has been due to my ISP not renewing Security Software(McFee), and a virus has affected my System.
However, before I put the dreaded restor disc in i'll try anything..I have attached Print of my efforts on suggestion 1...not sure about 2.."Try to create a manual restore point... which afils of course." How would I go about this...in plain speak!!

Thanks for you time and assistance her.................Darcy


Attached Files
File Type: docx Kaktussoft..Forum.docx (325.3 KB, 4 views)
My System SpecsSystem Spec
Reply

 Create Restore Point




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