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Windows 7: System Restore doesn't work: "rstrui.exe - application error"

30 Oct 2012   #1

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 
System Restore doesn't work: "rstrui.exe - application error"

My Win 7x64 desktop was off for several days, with the console unplugged. Upon first start up today, I was prompted to update the AMD driver to Catalyist 12.10, which I did. It seemed to have an effect on another app that I wanted to reverse, so I ran System Restore to right before the computer was last shut down. It returned an error message, and again after a normal reboot: It read that System Restore didn't complete running. "The data is invalid (0x8007000D)." Running System Restore to later time points got the same result.

Later, I tried a cold boot into System Repair, F8 (nothing found). The System Restore error message now was as follows:

"rstrui.exe - Application error
The instruction at 0xfb30584d referenced memory at
0x00000008. The memory could not be read."

I did a google search on rstrui.exe error, but didn't find a lot and so far none of it has worked. The last system image backup before today was two weeks ago, so that's not a welcome option. Any ideas what the problem might be and how to get Sys Restore going again? Thanks,

My System SpecsSystem Spec
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30 Oct 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

By chance, do you have Agnitum Outpost firewall on your machine? Other forum threads indicate this could cause problems for system restore. The recommended solution was to disable a function called Self Protection.

You could also see if there are any damaged or corrupt system files by running a system file checker scan from and elevated command prompt (option two.) If problems are found run the scan 3 times and reboot your computer after each scan.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
30 Oct 2012   #3

Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
 
 

The answer to Agnitum is no, and I didn't find any problems running scannow.

Update: I decided to restore the last drive image and that seems to have solved the Sys Restore issue; i.e., I just set a restore point and then restored to it successfully. One strange thing was that the time in the file was 1:35pm (correct), while the time showing for it on the Windows repair module (F8) was 11:35am. System clock was correct, so not sure where that came from. But it did work well enough.
My System SpecsSystem Spec
.


31 Oct 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Glad to hear you got it sorted out. Another testimonial to the benefit of making system images. Thanks for posting back.
My System SpecsSystem Spec
31 Oct 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by highstream View Post
The answer to Agnitum is no, and I didn't find any problems running scannow.

Update: I decided to restore the last drive image and that seems to have solved the Sys Restore issue; i.e., I just set a restore point and then restored to it successfully. One strange thing was that the time in the file was 1:35pm (correct), while the time showing for it on the Windows repair module (F8) was 11:35am. System clock was correct, so not sure where that came from. But it did work well enough.
Time was correct .. exactly 2 hours difference. F8 recovery uses mini Windows 7 that doesn't know your timezone!
My System SpecsSystem Spec
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 System Restore doesn't work: "rstrui.exe - application error"




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